Director Of Service Delivery
The Director of Service Delivery owns end-to-end performance across a complex, multi-channel contact center environment. This role is accountable for building and operating a scalable service delivery system that consistently meets SLA, quality, and cost targets. This leader operates as both a systems builder and leadership architect, elevating manager performance, enforcing accountability, and driving consistency in a fast-paced, high-growth environment.
Director - Call Center
Randstad · Roanoke, TX, USA ·
- Job type:
- Full Time