Sales Coordinator

Sales Coordinator

We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us!
Ontic is looking for a Sales Coordinator to join our growing team. The Sales Coordinator plays a critical role in supporting Ontic's commercial organization through end-to end ownership of the customer quote process. This role ensures a seamless customer experience through, pre-sales support, CRM administration, quote processing, customer follow-up, and order conversion activities. This will be an onsite position in Creedmoor, North Carolina.
Ontic offers a new lease on life for the aerospace and defense industry. We're dedicated to providing a safe, diverse, and evolving work environment. We work with integrity, responsibility, safety, and accountability through inspiring, engaging and collaborating to achieve a common goal — whether that's serving our customers, helping each other, or volunteering in our local community.
To be considered for the Sales Coordinator role, here's what you'll need to bring with you:
Bachelor's degree in Business, Finance, Marketing, or related field (or equivalent experience)
PC and office software skills (CRM experience preferred)
Strong attention to detail and process discipline
Ability to manage multiple quotes and deadlines simultaneously
Experience in aerospace, defense, or technical manufacturing environments
As a Sales Coordinator, you will:
Enter new opportunities and quotes into Dynamics CRM accurately and timely
Conduct structured follow-up cadence for quotes.
Update win/loss data and solicit customer feedback for lost opportunities
Work with revenue management team to achieve price realization targets
Maintain CRM hygiene (ABC notes, RYG flags, phasing dates, documentation uploads)
Vet new customers and complete customer setup in Dynamics CRM
Quote to price list and catalogues, per associated master contract requirements
Obtain quote approvals based on authority matrix
Confirm receipt of purchase orders and attach POs in CRM
Work with engineering for pre-sale technical support and product selection
Coordinate regular update of customer price lists
Facilitate preparation of large proposals and contract review
Resolve customer complaints and escalate as necessary
Identify and negotiate early shipment opportunities
Collaborate with finance on credit control
Establish and maintain positive stakeholder relationships
Respond effectively to all correspondence and status requests
Attend regular meetings as required to support tasks.
Our Benefits:
Comprehensive medical insurance
Competitive PTO
Company 401K plan with up to 4% matched contribution
Annual bonus program (varies by level and discretionary based on company and individual performance)
Flexible working arrangements
Paid volunteering opportunities
Access to mental health champions across our sites
Commitment to development
Employee referral program
Salary Range:
$60,000-$80,000/year, based on experience
This position requires access to U.S. export-controlled information.
EOE/AA Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran
Ontic Engineering and Manufacturing Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person " as defined by 22. C.F.R. §120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, asylee, or refugee.