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Director of Breaking & Live Selling

CardsHQ · Atlanta, GA, USA · Remote ·

Job type:
Full Time

Company DescriptionCardsHQ is a rapidly growing retail and media company redefining the collectibles industry by combining retail, ecommerce, live commerce, and content under one platform. With a multi-channel approach that includes physical stores, live breaking, events, and digital subscriptions, we provide a seamless experience for collectors, investors, and enthusiasts. Our mission is to build a community-driven ecosystem that connects products, content, and collectors, fostering engagement and commerce. We are committed to delivering high-quality products, operational excellence, and an exceptional customer experience across all touchpoints. Join us in shaping the future of the collectibles industry.Role DescriptionThe Director of Breaking & Live Selling will oversee and manage CardsHQ's live commerce operations, ensuring seamless execution and engagement during live breaking events. Responsibilities include leading and coaching the live selling team, optimizing sales strategies, planning and managing auctions or product sales in real-time, and fostering relationships with customers to enhance loyalty. This full-time hybrid role is based in the Atlanta Metropolitan Area, with flexibility to work from home for part of the time. The ideal candidate will lead and drive growth for our breaking and live commerce channels while maintaining a commitment to customer satisfaction and operational excellence.QualificationsProven expertise in Sales and Sales Operations, with a track record of meeting or exceeding sales targetsStrong background in Business Development and fostering growth opportunitiesExperience in Team Management, with an aptitude for coaching and motivating teamsExcellent Customer Service skills, with a focus on client relationships and satisfactionExceptional organizational skills and ability to manage live operations under tight timelinesAbility to collaborate across functions to align live selling strategies with broader business goalsExperience in live streaming, ecommerce, or retail operations is a plusBachelor's degree in Business, Marketing, or a related field; or equivalent professional experiencePassion for collectibles or familiarity with the industry is a strong advantage