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Customer Experience & Operations Lead

The Workshop LA · Los Angeles, CA, USA ·

Pay:
60.000 - 80.000
Job type:
Full Time

A dynamic skincare brand based in Beverly Hills is seeking an operational lead to enhance customer experience and improve daily operations. This hands-on role involves overseeing customer communications, managing service operations, and identifying process improvements. The ideal candidate has 2–5+ years of experience in operations, strong skills in problem-solving and communication, and is passionate about skincare and wellness. This is a full-time onsite position, offering a collaborative and fast-paced work environment.
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