Vice President of Marketing

Overview
Service Champions is currently seeking a Vice President of Marketing to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. The VP of Marketing plays a critical role in driving the company's growth and success by developing and executing effective marketing strategies that resonate with target audiences and drive results. If you are a dynamic and strategic thinker with a passion for marketing, we encourage you to apply for this exciting opportunity.

Founded in 2003, Service Champions is a $100M+ Home Services Company in Northern California that specializes in heating, air-conditioning, electrical, water, and insulation. We service the greater Bay Area and Sacramento. This position is based out of our company headquarters located in Pleasanton, CA. It is a professional support center environment where we work hard and have fun.

What's In It For Me?

$145K - $160K Annual Compensation, plus Bonus Opportunity

Paid Time off for: vacation, sick, holidays & birthday

Health, Vision and Dental plans

401K Retirement Plan with company match up to 30%

Life Insurance, Short-Term and Long-Term Disability

Special Program Options: FSA, EPA, Legal Services, and Identity Theft

Continuous Training for your Professional Development

Working in a dynamic, collaborative, and fun environment

Responsibilities
What Will I Do?

The Vice President of Marketing owns marketing execution, spend discipline, and results for Service Champions. This role translates Service Champions strategy into local execution, partners tightly with Operations, and ensures marketing drives profitable growth.

This leader is also the single owner of the MVP (Maintenance Value Plan) program, responsible for growth, performance, and cross‑functional execution.

What this role is accountable for:

Department Leadership

Spend & ROI management

Vendor management

Project leadership

Operations partnership

MVP program ownership

CORE KPIs (aligned to Wrench Group expectations)

Financial & growth

MVP performance

Operational alignment

Execution & leadership

Other key attributes and responsibilities:

This is a results role, not a brand role

You own the number, not just the message

You’ll be trusted and measured

You’ll sit at the table with Operations, not outside the room

Wrench Group Alignment Expectations:

Execute within Wrench Group brand and strategic frameworks

Share reporting and insights regularly with Wrench Group marketing leadership

Adopt Wrench Group best practices while adapting to local market realities

Be a strong local operator who elevates enterprise level performance

Act as a reliable, data‑driven marketing leader in the Wrench system

Qualifications
Do I Have What It Takes?

Strong organizational skills – track communications with other departments, vendors, and event organizers

Participating in community outreach and sponsorships

Help the team with organizational tasks such as creating asset libraries and ordering print assets for the various centers

Create simple campaign summaries and reports

Create presentation decks for internal and external stakeholders

Be passionate about writing clear and concise copy

A critical thinker who can work both independently and collaboratively

Understanding of social media platforms and the latest trends

A positive attitude and willingness to learn new skills and processes

Essential Skills and Experience:

7–10+ years in marketing leadership

Proven ownership of meaningful budgets

Experience managing multiple vendors at once

Strong project management track record

Direct experience partnering with operations or service delivery teams

Home services, construction, or multilocation experience strongly preferred

Membership or subscription program experience is a plus

Essential Job Functions Requirements: (per ADA)

Mental and Physical Demands and Work Environment

The characteristics described here are representative of those that must be met by a person to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions per the American with Disabilities Act (ADA). This job description is subject to change and does not restrict management from assigning or reassigning duties and responsibilities to this job at any time.

Physical Demands

While performing the duties of this job, the person is frequently sitting for long periods of time, repetitive hand movements for typing and using a mouse, reaching with arms, talking on the phone with or without a headset, and listening attentively, with occasional need to stand or walk short distances. Frequent use of computer systems on multiple screens, typing/clicking and using mouse on computer. Prolonged focus on computer screens.

Mental Demands

Must be able to perceive and distinguish emotions as well as deal with adversarial confrontations. Require the ability to concentrate and prioritize multiple tasks at once. Conscious attention to detail is required to safely perform tasks.

Work Environment

This is an in‑person office position at our Pleasanton HUB. You will be working in our support center in a cubicle/bullpen with others around.

Equal Employment Opportunity Statement

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.

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