Marketing Coordinator

Mustard Seed has been serving fresh, Pan-Asian cuisine to the communities of Spokane, WA, and Missoula, MT for over 45 years. Founded in 1978 by sisters Betty and Nancy Tokumoto, along with Betty’s husband, Dave Hall, the restaurant blends Pacific Rim influences with Western cuisine, offering high-quality ingredients, exceptional service, and a welcoming atmosphere. With options for dine-in, takeout, delivery, and catering, the Mustard Seed has grown into a beloved dining destination. We value our employees as our greatest asset, providing competitive pay and benefits to ensure a fulfilling and empowering work environment.

Role Description
Mustard Seed Management is hiring a Marketing Coordinator with at least one(1) year of hands-on experience to support marketing efforts for Mustard Seed and Noodle Express restaurants. This role is a strong fit for someone who has already worked on social media, content creation, graphic design, and basic digital advertising and wants to build on that experience in a fast-moving, brand-focused environment.

This person will work closely with leadership to help execute campaigns, create content, support promotions, review performance data, and maintain a consistent brand presence across both restaurant concepts.

What you will do:
Support marketing campaigns for Mustard Seed and Noodle Express restaurants
Manage and help grow business social media accounts
Create marketing graphics and promotional materials
Assist with digital advertising across Meta, Google, and related platforms
Track marketing performance and help identify opportunities to improve results
Support online review management and guest response efforts
Visit restaurant locations to capture photo and video content

Key responsibilities
Social media management

Create, schedule, and publish content for Instagram, Facebook, and other relevant platforms
Develop content ideas tied to promotions, seasonal campaigns, menu items, and brand initiatives
Monitor comments and messages and support timely engagement
Track social media performance, including reach, engagement, and post-level results
Travel to restaurant locations to gather content for posts, stories, and campaigns

Content creation and design

Create marketing assets using Canva, Adobe, or similar design tools
Design social media graphics, in-store signage, promotional materials, and branded collateral
Help maintain brand consistency across both brands
Support photo and video content creation for digital use

Campaign support

Help execute marketing campaigns and promotions from planning through launch
Maintain marketing calendars and content schedules
Support new menu launches, seasonal campaigns, and local store marketing initiatives

Digital advertising support

Assist with setup, monitoring, and optimization of paid campaigns on Meta and Google
Help organize creative assets, audience ideas, and campaign notes
Review campaign performance and support testing of creative and audience variations

Analytics and reporting

Compile weekly or monthly reporting on campaign and content performance
Track engagement, clicks, ad results, and other key metrics
Help identify which campaigns, content types, and promotions are performing best

Review management

Assist with monitoring and responding to customer reviews
Support guest recovery efforts and help escalate concerns when needed
Track trends in reviews to help identify brand or service opportunities

Required qualifications
At least 1 year of hands-on marketing experience, internship experience, freelance experience, or part-time experience in a marketing-related role
Experience managing or creating content for business social media accounts
Strong written communication skills and attention to detail
Strong organization skills and ability to manage multiple projects
Ability to review basic performance data and use insights to improve content or campaigns
Reliable transportation and willingness to travel to restaurant locations for content creation
Availability to work flexible hours as needed, including occasional special events

Preferred qualifications
Experience supporting restaurant, hospitality, retail, or other consumer-facing brands
Familiarity with Meta Ads, Google Ads, or other digital advertising platforms
Experience with online review management, guest response, or customer engagement
Experience with content calendars, promotional planning, or campaign coordination
Degree in Marketing, Business, Communications, or a related field

Key traits for success
Creative and proactive
Detail-oriented and organized
Comfortable taking initiative
Strong sense of brand and visual presentation
Able to balance execution with ideas
Interested in both marketing and business growth

This role has room to grow into a full-time marketing position as the business expands. The position offers hands-on experience across social media, content creation, branding, promotions, digital advertising, and reporting.

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