Marketing Production Coordinator

Overview Five Star Home Services is a small family-owned business in Central Ohio with over 50 years in operation and more than 40 locations in the Columbus, Dayton, and Cincinnati metropolitan areas. Our mission is WE SERVE THOSE IN NEED. Through our Profit on Purpose program, we donate 10% of our profit to the communities we serve, including support for individuals in short and long-term recovery from drug addiction.
The Marketing Coordinator is a creative production and project coordination role at the center of our marketing department. You’ll create marketing assets, maintain brand standards, support content production, coordinate campaigns, and help ensure projects move from concept to launch without missing a beat. This role reports directly to the Marketing Manager and collaborates daily with marketing, operations, customer service, and field teams. The ideal candidate can design a print piece in the morning, coordinate a campaign launch in the afternoon, and help support a photo shoot on Saturday when needed. No two days look the same, and that’s what makes this role exciting.

What You'll Do
Creative & Design Production

Design print materials including sales books, promotional cards, direct mail pieces, business cards, leave-behinds, signage, and advertisements

Create digital assets for social media, email campaigns, websites, and digital marketing initiatives

Collaborate with the web team in Figma to support website updates and campaign launches

Manage and maintain the company brand asset library, ensuring all teams have access to current and approved materials

Support photo and video production through shoot coordination, on-site assistance, and post-production asset organization

Campaign Coordination

Own and maintain the marketing project board in ClickUp

Manage project timelines, deadlines, and task assignments across active campaigns

Coordinate asset movement from brief to design to deployment

Identify and communicate project bottlenecks before they impact deadlines

Support campaign planning, execution, and reporting across HVAC, Plumbing, and Electrical service lines

Maintain the marketing calendar and proactively identify scheduling conflicts or resource gaps

Cross-Functional Team Support

Coordinate with Customer Service Representatives (CSRs) and field teams to ensure campaign messaging and offers are aligned before launch

Assist with membership enrollment and renewal campaigns

Support content scheduling and publishing when needed

Help ensure marketing initiatives are communicated clearly across departments

Event Coordination

Assist with planning and logistics for community and company events

Coordinate vendor communications, event deadlines, materials, and commitments

Support events such as King’s Island promotions, Touch-A-Truck, Coffee Festival activations, and future marketing initiatives

Ensure event details are organized, documented, and executed successfully

Qualifications
Required Qualifications

1+ years of experience in a marketing coordinator, creative production, or marketing support role

Hands-on experience with Adobe Creative Suite (Photoshop, Illustrator, InDesign, or similar)

Strong organizational and project management skills

Ability to manage multiple deadlines and priorities simultaneously

Excellent communication skills across teams and departments

Experience working within project management software such as ClickUp, Asana, Monday.com, or similar

Ability to work independently while contributing to a collaborative team environment

Preferred Qualifications

Degree in Marketing, Graphic Design, Communications, or a related field

Experience producing both print and digital marketing assets

Experience supporting photography or video production

Experience working with retail, home service, or consumer-facing brands

Familiarity with Figma and modern marketing workflows

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