E-Commerce Fulfillment Specialist

E-Commerce Fulfillment Specialist – Part‑time, Year‑Round
Welcome to the cutting edge of history at George Washington’s Mount Vernon! We are looking for an E‑Commerce Fulfillment Specialist to join our team, where your logistical prowess will play a pivotal role in delivering a seamless online shopping experience.

Compensation
$15.00–$18.00 per hour, dependent on skills and experience.

Expected Hours
Hours for this position are 9:00–4:30, Monday through Wednesday.

Position Specific Responsibilities

Process sales orders generated by the e‑commerce website, in‑store orders, phone orders, and inter‑departmental orders

Handle returns and sales orders

Pick, pack, and ship all products, gift wrap products as requested, and process shipping labels for all products sold online

Pack and ship all distilled spirits in accordance with all local, state, and federal regulations

Coordinate the processing and data entry of sales orders on Shopify and the outgoing daily UPS shipments using an integrated shipping platform

Assist with special events or other merchandising projects as needed, including annual inventory

Perform other duties as assigned based on the needs of the business

Minimum Qualifications

Previous e‑commerce, warehouse, or shipping experience preferred

Familiarity with Shopify or other web‑based e‑commerce systems a plus

Multitasking and the ability to take initiative and function independently

Strong communication skills, both verbal and written

Excellent attention to detail

Strong organizational skills

Ability to work well in a fast‑paced team environment as well as independently to fulfill job duties

Flexible, dependable, and possessing a high level of integrity

Physical Demands and Work Environment

Regularly required to stand and walk

Frequently required to sit

Continuously required to utilize hand and finger dexterity

Frequently required to climb, balance, bend, stoop, kneel, or crawl

The employee must occasionally lift and/or move up to 25 pounds

Benefits

403(b) Retirement plan with employer matching

Employee recognition at 5 years of service

Monthly employee events

Employee referral program

Flexible work schedule

On‑site library

Discount on public event tickets

Discount in the Mount Vernon shops

Discount at the Mount Vernon Inn and The General’s Canteen

Free parking

The Mount Vernon Ladies’ Association is dedicated to creating an inclusive environment for all employees. As an Equal Opportunity Employer, we are committed to building and retaining a team that represents a variety of skills, experiences, and perspectives. All employment decisions are based on business needs, job requirements, performance, and qualifications without regard to race, religion or belief, national or ethnic origin, gender/sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital or domestic partnership status, veteran and military status, family or parental status, or any other status protected under federal, state, or local law. The Mount Vernon Ladies’ Association will not tolerate discrimination or harassment based on any of these characteristics.

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