Program Manager - Clubhouse Program

Program Leadership

Provide leadership and vision aligned with the Clubhouse International Model. Foster a therapeutic, community-driven environment focused on collaboration and shared responsibility. Oversee all program components including Work-Ordered Day, employment, education, and social programming.
Administrative Oversight

Manage overall program operations including fiscal oversight, risk management, and quality assurance. Ensure compliance with Medi-Cal, contract requirements, and internal policies. Oversee data collection, reporting, and documentation accuracy. Maintain a safe, clean, and functional work environment.
Staff Supervision & Development

Supervise, coach, and develop staff to ensure high-quality service delivery. Lead hiring, onboarding, and retention efforts. Evaluate staff performance and promote professional growth. Ensure meaningful member participation across all program activities.
Collaboration & Community Engagement

Build and maintain relationships with employers, community partners, and advisory boards. Support Transitional Employment programming and employer partnerships. Participate in provider meetings and coordinated care efforts. Communicate regularly with contract stakeholders and representatives.
Program Quality & Member Experience

Ensure services are delivered in alignment with Clubhouse standards and evidence-based practices. Promote a culture of respect, inclusion, and recovery. Support members in achieving vocational, social, and personal goals.
Additional Responsibilities

Participate in occasional evening, weekend, or community events. Demonstrate cultural competence, trauma-informed care, and gender-responsive practices. Complete all required trainings in a timely manner (California-based Clubhouse training). Perform other duties as assigned.
How Success Is Measured

Program compliance and contract performance. Member engagement and program participation. Staff performance and retention. Quality and consistency of service delivery. Strength of community partnerships and employment outcomes.
Who Thrives in This Role

Is a strong, mission-driven leader. Builds collaborative, community-based environments. Is highly organized and operationally strong. Thrives in people-centered, dynamic settings. Is passionate about mental health recovery and social impact.
Work Requirements

Ability to work on-site full-time in San Diego locations. Ability to participate in occasional evenings, weekends, and events. Ability to manage both administrative and field-based responsibilities.
Compensation & Benefits

Salary Range: $75,000.00

$85,000.00 annually, depending on experience, qualifications, and internal equity. Monthly stipend. 160 hours PTO + paid sick time. 12 paid holidays (including birthday and floating holiday). 4 paid volunteer hours per month. 90% employer-paid employee-only medical benefits. Flexible Spending Account (FSA). Short-term & long-term disability, AD&D. Employee Assistance Program (EAP). 401(k) with company match. Professional development opportunities. Quarterly in-person events. Employee discount programs.
Equal Employment Opportunity

Pacific Health Group, along with its divisions, is a proud Equal Opportunity Employer. We embrace diversity and are devoted to creating an inclusive environment for all employees. Our commitment is to ensure equal employment opportunities for every qualified candidate, irrespective of race, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other status protected by federal, state, or local laws.
Pre-Employment Requirements

Employment is contingent upon the successful completion of our pre-employment process, which includes a background check and the submission of all required documentation and new hire paperwork.
AI & Human Interaction (HI) in Recruitment

Pacific Health Group is committed to fairness, equity, and transparency in our hiring practices. We use AI (Artificial Intelligence) tools to help match candidate resumes against our job descriptions, focusing on qualifications, skillsets, and location. All resumes that meet these criteria are then reviewed by HI (Human Interaction)

our recruiting and HR team, ensuring fair and consistent consideration for all candidates.