Account Manager, Commercial Lines

Help us to make a difference within our industry and community!
We are a close-knit team dedicated to putting clients first.
RHSB is well recognized as a premier independent insurance broker in the Dallas / Fort Worth area for more than 75 years. We are privately held and remain committed to being independently owned and operated. Our roots are local, but as the North Texas Assurex Global Partner our clients and capabilities are global.

We serve a diverse base of commercial and personal clients through our Commercial Insurance, Personal Insurance, Employee Benefits, and Risk Services/Claims Advocacy business practice units.

Protection is our Passion.
At RHSB, we know that it’s passion that makes the difference between a good insurance consultant and a great one. It’s that passion that drives us harder to serve our clients better and provide them the greatest value possible. Whether we are guiding clients through the claims process, discussing industry-specific international insurance options, evaluating their business risks, or advising them about rental car coverage, our dedication comes through in everything we do.

We actively seek and hire individuals pursuingsuccessful careers in the areas of:

Sales & Business Development

Client Management & Customer Service

Human Resource Management

Marketing Communications & Media

We offer the following:

An Environment that Fosters Teamwork (both encouraging and rewarding professional growth, while recognizing and maintaining family values)

Competitive Compensation and Benefits Packages

State-of-the-art Automation Tools and Resources

A Commitment to Education and Career Advancement

Position: Account Manager, Commercial Lines
Location: Dallas, TX

Job Id: 208

# of Openings: 1

Account Manager, Commercial Lines
Dallas, Texas

Help Us Make a Difference!

Founded in 1945, RHSB’s goal is to put our client’s needs first. We are a close-knit team dedicated to building long-lasting relationships with our customers and colleagues. We foster an environment that encourages collaboration, teamwork, and professional growth.

The Commercial Lines Account Manager is passionate and proactive about the clients they serve. If you are looking for a work environment that values self-starters, creativity, responsiveness and client focus, consider joining us!

We offer:

Hybrid Role

Profit Sharing potential

A commitment to community involvement through volunteering, local giving, and the RHSB Foundation

Medical, Vision and Dental Insurance Plans

401K match

Complementary office amenities

A Dress for your Day Policy

An environment that focuses on employee wellness through our PTO policy, Employee Assistance Program, and flextime

Engagement with TechAssure, the premier international group of risk consultants for technology-oriented companies. Activities and benefits include sharing best practices, worldwide collaboration with peers, risk management education and training, access and interaction with carrier’s top management, increased market clout, and access to proprietary resources and coverages.

Responsibilities

This position is primarily responsible for providing accurate and professional customer service to assigned commercial customers with a book consisting primarily of technology and entrepreneurial growth-oriented companies.

Responsible for helping achieve department and organization revenue growth goals, through customer retention and collaboration within the department and organization.

Maintains a positive attitude and establishes effective relationships with clients, carriers, and agency personnel.

Complies with client service deliverable standards, including managing policy reviews, certificate requests, and endorsements.

Maintains a thorough understanding of commercial P&C insurance exposures/rating/coverage and forms.

Maintains confidentiality of all client information in accordance with agency privacy guidelines.

Complies with E&O prevention/Quality Management guidelines and to meet customer service standards.

Reviews contracts.

Assists with mergers and acquisitions insurance processes.

Requirements

At least 18 years of age.

Bachelor's degree (B.A.) from four-year College or equivalent preferred.

3 years retail insurance agency experience and/or training; or equivalent combination of education and experience.

Familiar with private company mergers and acquisitions activity including interactions with venture capital and private equity.

Experience handling accounts where major exposures and coverage lines consist of management liability, professional liability, technology E&O, and cyber.

Highly detail oriented.

Candidate must be comfortable in client facing situations, renewal meetings, and presentations.

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