Audio Visual Event Specialist

The Audio Visual Event Specialist will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI‑SPL customers at customer site(s) with the end goals of delivering a world‑class Customer Service experience.

What You’ll Do
The Audio Visual Event Specialist will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI‑SPL customers at customer site(s) with the end goals of delivering a world‑class Customer Service experience.

Day‑To‑Day Responsibilities

Setup/breakdown of conference spaces to meet the customer’s event needs

Perform preventative maintenance tasks to help maintain customer spaces including testing/repairing cables and various hardware components

Field installation of control programs (AMX / Crestron/Firmware) – upload and download capability

Deliver field service support of control programs (AMX / Crestron/etc.) – minor edits (could be with the aid of a programmer), compile, upload and download capability

Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, general break‑fix maintenance, video/audio recording support

Install small or portable videoconference and non‑integrated AV hardware including cabling, computers, etc., not requiring penetration of facilities structures.

Provide field service support of networked devices

Collaborate with internal/external teams in a professional manner that reflects the values of AVI‑SPL

Understand and adhere to local safety standards for all site duties

Provide job site documentation and end‑user training as needed

Setup and troubleshoot various audio/video/presentation systems

Travel to various job sites as required

Must be flexible to work after hours and weekends when required

Must‑Haves

Effectively communicate with employees, customers and colleagues

Ability to use hand and power tools in a safe and efficient manner and to solder & crimp connectors

Ability to manage small to medium projects

Familiarity with minor programming (AMX/Creston) – changes and troubleshooting

Ability to work and think independently and ensuring to meet deadlines

Intermediate computer knowledge

Knowledge of basic signal flow for audio, video and control

Valid Driver’s License and a Motor Vehicle Record that meets AVI‑SPL driving standard

Minimum of a High School Diploma or equivalent

Ability to regularly climb and work from ladders up to heights of 35 feet; lifting equipment, tools and materials.

Nice‑To‑Haves

Minimum of 3‑5 years of audiovisual integration and/or service experience

Formal education in Electronics or related field

Training certifications:

AMX Intro to Networking for AV Professionals

AMX Programmer I

Crestron Professional Installation

Essentials of Crestron Programming Certification

Exton AV Associate Certification

InfoComm Quick Start to the Audio‑Visual Industry

InfoComm CTS General Certification

Microsoft Teams and Zoom Certification

Q‑Sys Certifications

Benefits

Medical benefits, including vision and dental

Paid holidays, sick days, and personal days

Enjoyable and dynamic company culture

Training and professional development opportunities

AVI‑SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI‑SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.

AVI‑SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.

Pay

Hourly – $33.66/hr – $41.83/hr

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