Sales and Marketing Director (Family Ambassador)

Sales And Marketing Director (Family Ambassador)

Join Silverado Newport Mesa, a memory care innovator ranked in the top 10 nationwide by Fortune Magazine Best Workplaces in Aging Services. Since 1997, Silverado has delivered exceptional care to individuals with neurodegenerative conditions. We're a certified Great Place to Work and proud to offer competitive pay, benefits, and growth opportunities.
We're hiring a Sales And Marketing Director (Family Ambassador)a compassionate connector who helps families navigate care decisions with empathy, urgency, and insight. This role blends relationship-building, strategic thinking, and deep product knowledge to deliver tailored solutions that change lives.
Be a leader with a memory care innovator.
You lead with empathy, resilience, and integrity. You listen deeply, connect meaningfully, and thrive in fast-paced, team-driven environments. You're highly organized, emotionally intelligent, and committed to delivering exceptional service.
What You'll Be Doing:
Lead census growth efforts as part of the Community Leadership team
Assess prospective residents and align them with appropriate Silverado services
Manage follow-up, relationship-building, and data tracking
Generate referrals through market analysis and outreach
Represent Silverado's mission through public relations and community engagement
Serve as Manager-On-Duty, trainer, and supervisor as needed
Qualifications:
35 years in customer success/service with strong organizational and presentation skills
Proven success in solution-building and team collaboration
Preferred: healthcare or dementia care experience; clinical background a plus
Bachelor's degree preferred, negotiation skills a bonus
Demonstrates strong verbal and written communication skills across diverse audiences
Some Other Things to Consider:
Flexible schedule, including weekends
Active role: walking, bending, lifting (up to 25 lbs.)
Must be comfortable with animals and neurodegenerative conditions
Valid driver's license and clean driving record required
Why Choose Silverado?
Fortune Magazine Best Workplace in Aging Services
Certified Great Place to Work
Strong internal mobility and ongoing training
Competitive base salary + generous commission plan
Schedule: Tuesday - Saturday
Anticipated pay range $90,000

$100,000 USD
Silverado offers the following benefits to eligible employees:
401(k) matching
Health, Dental and Vision Insurance
Flexible Spending Account (FSA)
Paid time off
Tuition reimbursement and professional development assistance
Referral program
Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs!
* Silverado does not accept candidates from outside recruiters or agencies for this role.*