Engagement Manager

Role Overview
The

Digital Technical Partner/Engagement Manager

is a senior leadership role responsible for driving enterprise-scale digital transformation while owning client relationships, delivering excellence, and driving revenue growth. This role combines the depth of a

Principal Technical Architect

with the accountability of an

Engagement Manager .
The individual will lead digital modernization initiatives across cloud platforms, applications, integrations, and emerging technologies, guiding clients through complex transformations from legacy ecosystems to modern, scalable, and secure digital architectures. This role owns the

overall digital engagement

across delivery, solutioning, staffing, financials, governance, and long-term client success.

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Key Responsibilities
Client Engagement & Digital Strategy
Act as a

trusted digital advisor

to senior client stakeholders, aligning digital transformation initiatives with business strategy and measurable outcomes.
Lead discovery sessions and whiteboarding workshops to define digital, application, cloud, and platform modernization roadmaps.
Own executive relationships, ensure high client satisfaction, and drive account expansion.
Principal Technical Architecture & Solution Leadership
Define and govern

enterprise digital architectures , including cloud-native platforms, application modernization, integration patterns, APIs, and platform ecosystems.
Review and approve solution designs, architecture standards, and technology roadmaps for scalability, security, resilience, and performance.
Provide hands-on technical leadership for complex, high-impact digital programs.
Revenue Growth & Business Development
Own

revenue growth targets

for assigned accounts and portfolios.
Lead pre-sales activities, including solutioning, proposal development, effort estimation, and executive-level presentations.
Identify, shape, and convert new opportunities across digital engineering, cloud, platform modernization, and transformation services.
Partner closely with sales leadership to build and sustain a strong forward pipeline.
Engagement Management & Delivery Oversight
Own end-to-end engagement execution across delivery governance, financials, resourcing, risk management, and timelines.
Ensure digital programs are delivered within scope, budget, and quality expectations.
Establish engagement cadence, operating models, and executive reporting mechanisms.
Team Leadership & Capability Building
Lead, mentor, and scale cross-functional teams including architects, engineers, and delivery leaders.
Drive staffing strategy, team performance management, and leadership development.
Contribute to building digital accelerators, reusable frameworks, and best practices.
Security, Compliance & Governance
Ensure digital solutions comply with enterprise security, regulatory, and risk management standards.
Guide clients on secure architecture design, operational resilience, and compliance in regulated environments.

Required Qualifications
Bachelor’s or master’s degree in computer science, Engineering, Information Systems, or a related field.
Extensive experience leading

digital transformation, cloud adoption, and application modernization

initiatives.
Modern engineering operating models
AI-native SDLC and engineering transformation
Platform engineering practices
Cloud-native modernization patterns
Domain-driven decomposition/microservices strategy
DevSecOps and SRE maturity
Engineering acceleration through AI and automation
Technical decision-making depth in modernization programs
Strong track record of

client ownership, engagement leadership, and revenue growth .
Deep understanding of

enterprise and solution architecture , cloud-native design principles, integration strategies, and modern engineering practices.
Strong exposure to

Banking and Financial Services

or other highly regulated industries.
Excellent executive communication, stakeholder management, and negotiation skills. xsgimln
Proven ability to lead large, cross-functional teams and complex client programs.