Style Consultant - Nashville, TN

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6 days ago Requisition ID: 1204

Stylish, grounded, uplifting

– these values live through everything we do at Boden. Without the collaboration, honesty and friendship between our teams, we wouldn’t be where we are today. We curate a world of beauty that’s ethical, inclusive – and importantly – good fun. We inspire you to live your best life. We are Boden.

Founded in London in 1991, Boden has spent more than three decades building a loyal global following through beautifully made clothing, exceptional quality, and outstanding customer service. What began as a small mail-order business has grown into an internationally recognized fashion brand serving customers across the UK, United States, Germany, Australia, and beyond. Today, we're proud to be expanding our retail footprint across the US, bringing the Boden experience to life through thoughtfully curated store environments and exceptional customer experiences. This is an exciting opportunity to join an established global brand during a period of continued growth and expansion in the United States.

Location:

4025 Hillsboro Cir # 505, Nashville, TN 37215

Full-Time and Part-Time opportunities available. Must be able to work 2 weekend days per month.

Overview
The Style Consultant will serve as a passionate brand ambassador, delivering exceptional service and creating memorable, personalized experiences that embody the Boden values. Build lasting customer relationships and drive sales through elevated, customer‑centric interactions.

What You Will Do

Champion a customer‑first mindset by ensuring every customer interaction reflects Boden’s culture, values, and service excellence

Create memorable shopping experiences through personalized service and a deep understanding of customer needs

Build and nurture customer relationships through consistent follow‑up and thoughtful correspondence that drives loyalty and sales

Utilize technology and virtual selling tools to connect with clients and showcase the full breadth of Boden products

Stay informed and inspired by developing strong product knowledge and keeping up with fashion trends and industry insights

Be a knowledgeable ambassador of the Boden brand – share the Boden story, values and product details with confidence and authenticity

Maintain a polished and professional appearance, behavior, and performance that aligns with Boden’s values and heritage

Support company initiatives related to product launches, customer experience and sales strategies

Ensure a welcoming store environment by maintaining cleanliness, organization, and visual presentation standards

Assist with stock tasks, including receiving deliveries, processing inventory, restocking the sales floor and maintaining back‑of‑house organization

Assist with other related duties as requested

What We Are Looking For

At least 18 years of age or older

2 - 4 years’ customer service experience preferred

Strong verbal and written communication skills

Excellent interpersonal skills with the ability to build and maintain strong working relationships

Ability to operate POS system and handle various payment methods

Ability to work in a goal‑driven retail environment with frequent customer interaction

Strong organizational skills and attention to detail

Ability to effectively multitask in retail environment

Enthusiastic team player with a positive energy and strong commitment to teamwork

Ability to work flexible hours to meet the needs of the store including nights, weekends and holidays

Ability to stand and walk for extended periods of time

Ability to lift, carry, and move merchandise up to 50lb

Frequent bending, kneeling, reaching and other physical movements required for stocking, organizing and visual merchandising

Manual dexterity and hand‑eye coordination to hang and fold garments, attach tags, an operate POS system, as well as perform other tasks requiring fine motor skills and attention to detail

Our Behaviours
At Boden, how we work matters just as much as what we deliver. We keep things simple. We say what we mean, keep each other in the loop, and follow through on what we’ve said we’ll do. We care about doing a good job - and we care about each other. We’re always kind, often honest, and we will push for high standards without making it heavy. We know what we’re good at, we lean on each other when needed, and we show up as a team - taking ownership and getting things done together.

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