Lead Sale Representative

Lead Sales Representative
Total Control Home Services LLC
Pennsylvania-Based Pest Control & Home Services Company

Location: Pennsylvania. Position Type: Full-Time. Schedule: Monday–Saturday availability required based on customer appointments, seasonal demand, and operational needs. Compensation: Base Salary + Tiered Commission + Performance Growth Opportunity. Department: Sales / Customer Growth. Reports To: Executive Leadership / Revenue & Operations Management.

Take Control of Your Career With a Company Built on Trust, Performance, and Growth

Total Control Home Services LLC is looking for a driven, professional, and results-focused Lead Sales Representative to help expand our pest control and home services division across Pennsylvania.

This is not just another sales job. This is an opportunity to join a growing company with a strong local reputation, a clear mission, and a leadership team committed to building respected, stable, long‑term careers. We protect homes, support families, and deliver service with one simple promise: “Your pests? Our problem.”

Why This Role Stands Out
At Total Control Home Services, sales is not treated like a temporary position. It is treated as a growth engine of the company.

As our Lead Sales Representative, you will have the ability to earn through a structured salary and commission plan while representing a company that values professionalism, customer trust, safety, and long‑term growth.

You will be selling real solutions that protect homes, families, businesses, and properties from pest issues. You will be backed by a company that emphasizes training, compliance, customer satisfaction, and doing the job the right way.

This role is ideal for someone who wants a serious sales career, a clear compensation structure, a respected local brand, a leadership path, and a company that values professionalism.

About Total Control Home Services
Total Control Home Services LLC is a Pennsylvania-based pest control and home services company built on three guiding words: Local. Reliable. Total Control.

Our mission is to protect homes and families through safe, effective, and environmentally responsible pest‑control and home‑care solutions delivered with professionalism, integrity, and total reliability.

We believe every employee represents the brand. Whether speaking with a customer, visiting a property, handling service documentation, or following up after an estimate, our team is expected to maintain the Total Control Standard.

Integrity – We do the right thing, even when no one is watching.

Professionalism – We maintain a respectful, clean, and reliable image in every interaction.

Safety – We never compromise when it comes to protecting people or property.

Excellence – We deliver outstanding service and continually improve.

Teamwork – We succeed together through communication, accountability, and support.

Position Summary
The Lead Sales Representative is responsible for generating new customer sales for Total Control Home Services’ pest control and related home service offerings.

This position requires strong communication skills, excellent follow‑up habits, confidence in presenting service options, and the ability to build trust quickly with residential and commercial customers.

You will be responsible for identifying customer needs, explaining service plans, accurately representing company offerings, securing signed service agreements, maintaining accurate records, and helping customers feel confident choosing Total Control Home Services over competitors.

This role also requires leadership qualities. As the company grows, the Lead Sales Representative may help strengthen sales procedures, improve customer scripts, support training, provide feedback to management, and set the professional tone for future sales hires.

Key Responsibilities
Sales & Revenue Growth

Generate new customer sales for pest control and home services.

Respond promptly and professionally to leads, inquiries, referrals, and follow‑up opportunities.

Educate customers on pest control service options, treatment plans, prevention strategies, and company value.

Confidently present pricing, service agreements, and customer solutions.

Close new residential and commercial service agreements.

Follow up consistently with open leads, pending estimates, and undecided customers.

Work to meet or exceed monthly, quarterly, and annual sales goals.

Track sales activity accurately through company‑approved systems, forms, or CRM tools.

Maintain organized notes, customer details, signed agreements, and required documentation.

Represent Total Control Home Services in a way that builds trust and encourages referrals.

Customer Experience & Brand Representation
You will be one of the first impressions many customers have of Total Control Home Services. That means professionalism is non‑negotiable.

Communicate clearly, respectfully, and patiently with customers.

Listen carefully to customer concerns before recommending a solution.

Never pressure customers dishonestly or misrepresent services.

Avoid making promises outside your authority.

Escalate complex customer concerns to management when needed.

Protect the company’s reputation through honest, accurate, and polished communication.

Treat every customer interaction as a chance to earn trust, repeat business, and referrals.

Documentation & Compliance
Accurate documentation is essential.

Submitting complete and accurate customer contracts.

Ensuring service agreements are properly signed.

Documenting sales activity, customer communication, and service details.

Following company pricing, approval, and discount procedures.

Protecting confidential customer information, pricing, service strategies, and business records.

Complying with company policies, Pennsylvania wage requirements, and applicable sales procedures.

Maintaining confidentiality before, during, and after employment.

Leadership & Team Contribution
As a Lead Sales Representative, you are expected to set the standard.

Helping improve the sales process as the company grows.

Providing leadership feedback to management.

Supporting future sales training and onboarding.

Identifying customer objections and helping create stronger responses.

Sharing market insights from the field.

Helping promote a culture of accountability, professionalism, and performance.

Working closely with operations to ensure sold services can be delivered properly.

Maintaining a team‑first attitude with technicians, office staff, dispatch, and leadership.

Compensation Structure
This position offers a base salary plus commission structure.

Base Salary

Year 1: $25,000 annually

Year 2: $28,000 annually

Year 3: $32,000 annually

Year 4: $35,000 annually

Year 5+: $50,000 annually

Salary is paid bi‑weekly in accordance with applicable wage payment laws.

Commission Opportunity
Employees earn commissions based on the total amount of annual collected sales revenue directly generated by the employee.

Commission tiers are structured as follows:

$0–$10,000 in monthly sales: No commission

$10,001–$25,000 in monthly sales: 12% commission

$25,001–$60,000 in monthly sales: 18% commission

$60,000+ in monthly sales: 20% commission

Commission tiers apply marginally, meaning each rate applies only to the portion of sales within that bracket.

Additional earning opportunity may apply once major annual sales milestones are achieved, subject to the written compensation plan and company approval.

Commissions are paid according to company policy once the applicable requirements have been satisfied, including signed customer agreement, completed service, and customer payment received.

What Success Looks Like

Consistently generate new sales opportunities.

Close qualified customers with professionalism and honesty.

Maintain accurate sales records and customer documentation.

Build strong customer trust through clear communication.

Represent the company with confidence and integrity.

Follow up quickly and consistently.

Support company growth without sacrificing service quality.

Work well with technicians, management, and office staff.

Meet performance goals while protecting the company’s reputation.

Show leadership, accountability, and a willingness to improve.

Ideal Candidate Profile

Confident, professional, and well‑spoken.

Highly motivated by performance and growth.

Comfortable speaking with homeowners and business owners.

Organized and consistent with follow‑up.

Able to explain services clearly and honestly.

Trustworthy with customer information and company data.

Able to handle objections without becoming pushy or unprofessional.

Focused on long‑term customer relationships, not quick one‑time sales.

Reliable, punctual, and accountable.

Willing to learn pest control service details, safety requirements, and company procedures.

Able to work independently while still operating as part of a team.

Serious about representing the company’s name, image, and reputation.

Required Qualifications

Previous sales experience, customer service experience, or strong communication experience.

Ability to communicate professionally by phone, in person, and in writing.

Strong organizational skills and attention to detail.

Ability to follow company pricing, sales, documentation, and compliance procedures.

Reliable transportation if not assigned a company vehicle.

A valid driver’s license if driving is required for the role.

Ability to pass any required background, driving, or pre‑employment screening based on company policy and job duties.

Ability to work in a fast‑paced environment with seasonal demand.

Willingness to follow all company handbook policies, safety expectations, confidentiality rules, and professional standards.

Preferred Qualifications

Experience in pest control, home services, lawn care, HVAC, roofing, solar, security, construction, insurance, real estate, or another in‑home sales environment.

Experience selling recurring service plans or maintenance programs.

CRM experience or comfort learning sales software.

Leadership, coaching, or team lead experience.

Strong knowledge of Pennsylvania residential or commercial customer needs.

A proven record of meeting or exceeding sales goals.

Experience with canvassing, referrals, phone sales, estimates, or field sales.

Professional Standards

Clean, respectful appearance when representing the company.

Professional communication with customers, coworkers, and leadership.

No profanity, arguing, smoking, or inappropriate behavior on customer property.

Respect for customer homes, families, pets, businesses, and privacy.

Accurate representation of company services.

Protection of company property, customer lists, pricing, service strategies, and confidential information.

Compliance with all company policies and applicable laws.

Schedule & Availability
This is a full‑time role with scheduling based on operational needs, customer demand, and seasonal workload. The company generally operates Monday through Saturday. Availability during business hours and occasional extended needs may be required depending on customer appointments, follow‑ups, seasonal activity, and sales opportunities. Dependability, punctuality, and communication are essential.

Benefits & Company Perks
Total Control Home Services values work‑life balance, employee stability, and long‑term growth.

Paid Time Off eligibility after the applicable introductory period.

Paid holidays for eligible full‑time employees.

Growth opportunities as the company expands.

Performance‑based recognition and incentive opportunities.

Training and professional development.

A team culture built around professionalism, safety, accountability, and customer satisfaction.

Future benefits expansion as the company continues to grow.

Specific benefits, eligibility, and waiting periods are governed by company policy and any applicable written agreements.

Equal Employment Opportunity
Total Control Home Services LLC is an Equal Employment Opportunity employer.

Employment decisions are based on merit, qualifications, performance, and business needs. The company does not discriminate based on race, color, religion, sex, gender identity, sexual orientation, pregnancy or related conditions, national origin, ancestry, age, disability, genetic information, military or veteran status, marital or family status, or any other characteristic protected by federal, state, or local law.

We are committed to maintaining a workplace that is professional, respectful, and free from discrimination, harassment, and retaliation.

At‑Will Employment Notice
Employment with Total Control Home Services LLC is at‑will. This means either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, as permitted by law.

Nothing in this job posting creates a contract or guarantee of employment for any specific period of time.

Why Join Total Control Home Services
Because we are building something real.

We are not looking for someone who just wants to “try sales.” We are looking for someone who wants to take ownership, build trust, close business, and grow with a company that is serious about becoming one of Pennsylvania’s most respected names in pest control and home services.

If you are professional, driven, trustworthy, and ready to help customers take back control of their homes, we want to hear from you.

Apply Today
Bring your confidence. Bring your work ethic. Bring your professionalism. Bring your desire to win the right way.

Join Total Control Home Services LLC and help us set the standard for what reliable, professional home service should look like.

Total Control Home Services LLC
Local. Reliable. Total Control.

Your pests? Our problem.

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