Account Manager - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member Location: Full Time, New Bern, NC
Position: Account Manager for Timothy Sawyer State Farm
Role Description As an Account Manager, you are vital to daily business operations and customers' success. You grow the agency through meaningful client relations and act as a liaison between customer needs and agency departments. You improve customers' lives by proactively marketing relevant products and services.
Responsibilities Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Promote successful and long-lasting customer relations.
Qualifications Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
Experience managing client relationships preferred.
Interest in marketing products and services based on customer needs.
Excellent communication skills – written, verbal, and listening.
Dedicated to customer service.
Able to anticipate customer needs.
Able to effectively relate to a customer.
Benefits Paid time off (holidays and personal/sick days)
401k with employer match
Salary plus commission/bonus
Growth potential/opportunities for advancement within the agency
Group Life Insurance
Flexible Schedule
Teledoc services
Compensation $30,000.00 - $65,000.00 per year

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