Product Manager - Offer Platform

Job Description
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Card Offers & Shopping, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You are responsible for acting as the voice of the customer and developing profitable products that provide customer value. You guide the successful launch of products, gather crucial feedback, and ensure top‑tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross‑functional teams to deliver high‑quality products that exceed customer expectations.

Job Responsibilities

Develop a product strategy and product vision that delivers value to customers

Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap

Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition

Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

Partner with product and technical teams to align roadmaps and clearly prioritize your book of work

Create requirements from high‑level business drilled down to technical execution plan in partnership with impacted stakeholders

Independently and proactively pore through data to ensure requirements are clear and forward‑thinking as we modernize the platform

Build partnerships to continuously build toward a target‑state offer ecosystem through collaboration opportunities

Engage leadership appropriately for support, updates, and partnering through headwinds

Required Qualifications, Capabilities, And Skills

5+ years of experience or equivalent expertise in product management or a relevant domain area

Advanced knowledge of the product development life cycle, design, and data analytics

Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

Ability to absorb, process, and formulate large amounts of complex technical subject matter and translate them into business problems or impacts to solve

Tangible and direct experience in formulating and communicating a clear product strategy in both written and verbal form

Ability to navigate a large web of partners to efficiently gain necessary input to derive a proper product plan and delivery execution

Experience working with a team of technical partners by clearly defining prioritization, defining requirements, and sharing roadmap updates for continuous alignment

Preferred Qualifications, Capabilities, And Skills

Demonstrated prior experience working in a highly matrixed, complex organization

About The Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most‑used digital solutions – all while ranking first in customer satisfaction.

Applicants must be authorized to work for any employer in the U.S. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time.

Equal Opportunity Employer/Disability/Veterans

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