Sr. Manager Product Management

Your opportunity
* In addition to a base salary (range posted), this role is also eligible for bonus or incentive opportunities*

Applicants must be authorized to work in the United States now and the future without employer sponsorship.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified locations listed.

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

Ignite your future: your opportunity
We believe that, when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goal with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm, and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long‑term success. We hire optimistic, results‑oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible, and understandable for all. As we enter our fifth decade, we are looking for talented, innovative, and driven people who believe they can help themselves, and our clients, create a better future.

Charles Schwab Bank (CSB) has proven successful in serving the lending needs of Schwab’s core Retail consumer clients, which is an important business line we will continue to grow. We have the unique opportunity to expand our lending capabilities by targeting Schwab’s high net worth (HNW) clients and Registered Investment Advisory (RIA) firms. To seize this growth opportunity, we will build products and services to help HNW clients and RIA firms with complex credit profiles, and higher service level expectations requiring a unique approach with specialized expertise to serve their needs.

Reporting to the Director of Product Management, the Sr Manager, Product Manager will be responsible for developing plans to expand our HNW lending capabilities and aid in establishing the strategic direction for delivery of those products. The Senior Manager will work closely with internal and external partners to develop analysis, deliver thoughtful, insightful, and high impact contributions across a range of “high stakes” strategic deliverables. This role offers the opportunity to build in‑depth knowledge across Schwab Banking and Trust Services through immediate involvement in key initiatives.

Unleash your expertise: (Skills and Accountabilities)

Structure and lead initiatives to enhance existing service models or lending products to better meet HNW client borrowing needs and serve as a key stakeholder or collaborator for business partners across the firm

Deliver data‑driven insights and recommendations to support strategic direction and business prioritization focused on existing or new product delivery

Perform regular and ad‑hoc quantitative and qualitative analyses across and within CSB, as required by specific projects

Develop and deliver presentations for senior and executive leadership to socialize product concepts, strategies, results, and programs

Lead cross‑channel initiatives to increase efficiency and improve the client experience

Perform competitive analysis and evaluate industry trends to closely align our strategic goals to what is being offered in the HNW marketplace in association with expanded product capabilities or offering

Build product roadmaps and activate plans in partnership with legal, compliance, technology, client experience and other key stakeholders

Manage and update lending product agreements, client communications or other resources in compliance with all applicable laws and regulations

Partner with third party vendors to deliver product capabilities and enhancements

Create technology business requirements in partnership with key stakeholders and oversee technology developments through testing and domain releases

Identify and track key metrics or SLAs for product experience and effectiveness

Uncover opportunities to enhance the end‑to‑end lending or client experience based on business partner, client, advisor or internal representative feedback

Provide product development support as we expand HNW lending offers

What you have

Applicants must be currently authorized to work in the United States on a full‑time basis without employer sponsorship

7+ years experience in banking and lending, mortgage, securities‑based lending, or product development a plus

A thorough understanding of HNW client banking needs and a breadth of industry knowledge across wealth management offerings

Superior communication skills both written and verbal, as well as the ability to develop concise and effective communications tailored to targeted audiences

Highly skilled in creating executive level presentations, job aids and educational content in Microsoft applications; Excel, PowerPoint, and Word

Ability to think strategically and translate ideas or concepts into actionable plans and roadmaps

Project management skills with the ability to organize and manage multiple priorities to completion

Highly client‑oriented with demonstrated leadership, relationship‑building, collaboration, and sales skills

Ability to lead cross functional teams, work efficiently in a matrixed environment and synthesize diverse points of view into well‑formulated recommendations and plans

Strong analytical and conceptual skills; ability to gather data and use it to develop logical and well‑conceived solutions or process enhancements

Ability to communicate effectively and build strong partnerships with colleagues and leaders across the organization

Attention to detail with the ability to manage multiple priorities and work efficiently, to meet tight deadlines with minimal supervision

Results oriented with the ability to take initiative and effectively distill strategy, analytics, and other inputs to drive to decisions and execution

Ability to frame issues and needs from the client’s perspective; possess a natural bias to conceptualize solutions based on a keen understanding of client needs and client experience

Bachelor’s degree required

Critical Success Traits

Enjoy product and strategic initiatives with experience in program and project management

A bias for action with the ability to overcome obstacles and successfully execute on multiple projects simultaneously in a self‑directed environment

Robust leadership skills with the ability to influence at all levels across the organization and gain support from cross‑functional partners to execute product plans and marketing initiatives

Responds resourcefully to ambiguity and leans into opportunities for improvement

Comfortable with working amongst a diverse range of partners and a proactive, can‑do attitude

What’s in it for you
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

401(k) with company match and Employee stock purchase plan

Paid time for vacation, volunteering, and 28‑day sabbatical after every 5 years of service for eligible positions

Paid parental leave and family building benefits

Tuition reimbursement

Health, dental, and vision insurance

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