COMMUNICATIONS MANAGER (AT-WILL)

Position Overview
Communications Manager – City Manager’s Office and Torrance Police Department. The Communications Manager leads planning, development, and implementation of citywide communication strategies, public engagement initiatives, and manages the Communications Division. They serve as the City’s Public Information Officer (PIO) and media spokesperson, coordinating media relations, emergency alerts, and crisis communications.

Responsibilities

Lead and manage the City’s Communications Division and support the City Manager’s Office and Police Department communications functions.

Develop, implement, and evaluate communication strategies, public outreach, and engagement initiatives.

Serve as official PIO and spokesperson, coordinating media relations, social media, public outreach, and crisis communications.

Ensure timely, accurate, and transparent information for the community, media, and City leadership.

Oversee social media, digital communications, public‑access television programming, government cable operations, and department communications strategy.

Qualifications

Five years of increasingly responsible experience in public agency communications, media production, public information, broadcast operations, or related fields, with at least two years in a supervisory or managerial role.

Valid California Class C Driver’s License.

FEMA Integrated Crisis and Emergency System (ICS) training (ICS‑100, 200, 300; IS‑700, 800) required or ability to obtain within 12 months.

PIO or Crisis Communications certification preferred.

Strong leadership and staff management skills.

Expertise serving as a media spokesperson or Public Information Officer.

Knowledge of crisis communication and emergency messaging practices.

Ability to work effectively with elected officials, City leadership, staff, community, and media.

Commitment to transparency, accessibility, and responsive public communication.

Salary
Monthly salary range: $10,789 (Minimum) – $14,300 (Reference) – $16,444 (Maximum). Appointments are typically made between the minimum and reference point, depending on qualifications.

Benefits
The City of Torrance offers a comprehensive benefits package including health, dental, vision, and life insurance, voluntary benefits, employee discounts, and retirement benefits through CalPERS.

Equal Opportunity Statement
The City of Torrance is a welcoming and culturally‑rich community. We are an equal‑opportunity employer and work toward building collaborative teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state, and/or local law.

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