Person In Charge (PIC)

Key Responsibilities & Accountabilities

Provide customer service as currently defined by the employer within the scope of the position and within company policy.

Responsibly handle emergencies, customer complaints, employee or customer accidents and supervise all store personnel.

Maintain a high level of familiarity with company policies and procedures.

Supervise the sales floor to monitor service and replenish products.

Replace stock in displays surrounding the checkout area.

Assist in maintaining a clean and safe work environment within the store.

Assist other cashiers with computer, register, and scanner problems.

Perform basic office functions to assist customers and personnel.

Operate electronic scanning cash register to total customers’ final bill.

Receive payment for customer purchase and give correct change.

Bag groceries in paper, canvas, or plastic bags; lift bags into grocery cart; offer customer assistance with carry‑out and perform that task if a Courtesy Clerk is not available.

May be responsible for completing close‑of‑day function in the office.

May be responsible for counting out‑of‑stock product.

May count tills when other cashier‑checkers leave.

Other duties as assigned.

Job Related Qualifications

Ability to follow company customer service procedures. Demonstrated prior customer service skills or related experience.

Ability to interact with customers and co‑workers.

Ability to understand and follow instructions.

Knowledge of all positions within the store.

Ability to work independently.

Desired: Prior experience as a clerk or manager.

Supervisory Responsibilities
All store employees during the absence of the Store Director or Assistant Store Director.

Permits/Licenses
Varies depending on store location and state/county requirements.

Work Environment
Inside: 100% – Outside: Rare

Temperature Extremes: N/A

Chemicals: Seldom (mild detergents or glass cleaner)

Machines, Tools, And Equipment
six‑wheeled cart, grocery cart, box cutter, pens and pencils, spray bottle, rags, mops, broom, telephone/intercom, cash register, credit card scanner, computer, pallet jack, bailer

Physical Demands
Constant (over 70% of the time)

Frequent (30-70%)

Occasional (10-30%)

Seldom (1-10%)

Lifting
Constantly lifts 1–10 lbs. Frequently lifts 11–20 lbs. Seldom lifts 21–35 lbs.

Carrying
Occasionally carries 1–10 lbs. Seldom carries 11–50 lbs.

Pushing/Pulling
Constantly pushes/pulls 1–10 lbs. Occasionally pushes/pulls 11–20 lbs.

Reaching
Constant knee to shoulder reaching. Seldom overhead and at or above shoulder level reaching.

Standing
Constant standing while on job. Sitting allowed on breaks.

Walking
Frequent walking while on job.

Climb/Balance
Seldom. May use step stool while stocking/facing product on high shelves.

Trunk Functions
Frequent neck rotation and bending of head. Occasional bending/stooping, twisting, crouching, and squatting. Seldom kneeling.

Upper Extremity
Constant handling/grasping and repetitive motion while checking, facing, and replacing stock. Frequent fine finger manipulation.

Vision
Use of peripheral vision and depth perception to move around store and push carts in aisles. Near vision used to operate scanner, make change, and troubleshoot equipment.

Hearing
To converse with customers, provide service, and receive questions from employees and customers. Answer pages and telephone.

Speech
To respond to customers and employees and use intercom/telephone.

Safety – Sensitive Position
Job responsibilities include tasks or duties that could affect the safety or health of the employee performing the task or others.

Union and Non-Union
“The pay range is $19.38 to $27.15 per hour, but no less than the local minimum wage. Starting rates will vary based on things like location, experience, qualifications and the terms of any applicable collective bargaining agreement. Dependent on length of service, hours worked and any applicable collective bargaining agreement, benefits include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation pay (accrued based on hours worked), paid holidays (9 days annually), bereavement pay, and retirement benefits (pension and/or 401k eligibility).”

Disclaimer
The above statements are intended to describe the general nature of work performed by employees assigned to this job. If you have questions regarding your ability to physically perform the listed job duties and requirements – e.g. lifting, standing, bending, etc. – please speak to your Store Director. All team members must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each store and from store to store.

Safeway will provide reasonable accommodation for qualified individuals with disabilities who can meet overall job requirements.

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