Program Manager, Communications San Francisco, CA | New York City, NY

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role
As Program Manager on Anthropic's Communications team, you'll be the person the Communications team relies on when stakes are highest: product launches, major announcements, and fast‑moving reactive situations. You'll turn complexity into clarity — structuring the work, orchestrating the people, and surfacing the right decisions to leadership at the right moments.

This is a senior role for someone who deeply understands how communications teams operate — how campaigns come together, how crisis response actually unfolds, where things break down — and pairs that fluency with exceptional program management craft. You'll work across external, internal, and editorial communications and partner closely with comms leadership, serving as connective tissue across the organization.

Communications is fluid: news breaks, plans change, launches move. The right person brings structure without rigidity, creating clarity under pressure and flexing to absorb a last‑minute pivot.

Responsibilities

Run the operating rhythm for major campaigns: planning, prioritization, status reporting that keeps leadership informed without slowing the team down, and retrospectives that produce real improvements

Translate fast‑changing, ambiguous projects into clear workstreams, owners, timelines, and decision points, so the comms team always knows what's happening, who owns what, and which decisions are needed when

Serve as a strategic thought partner: bring recommendations, surface risks and tradeoffs early, and drive decisions under pressure

Build alignment and drive accountability across a wide range of cross‑functional partners (Product, Marketing, Policy, Legal, Research, and executive teams), often without formal authority

Anticipate operational bottlenecks before they hit and resolve them, often with incomplete information and compressed timelines

Design and continuously improve the team's operating framework: launching playbooks, crisis response protocols, escalation paths, and cross‑team coordination models, so each subsequent cycle becomes easier

You may be a good fit if you

Have 10+ years of experience in program management, communications operations, or a closely‑related discipline, including significant time working in or alongside communications teams

Deeply understand how communications functions work — how campaigns are built, how media moments unfold, and how crisis response operates in practice

Have led complex, high‑visibility programs under pressure, with a track record of bringing calm, structure, and momentum to chaotic situations

Have experience with high‑growth teams whose processes need to scale as fast as they are

Can influence and align senior stakeholders across very different functions and working styles, without relying on formal authority

Possess impeccable organizational skills, paired with the judgment to know when process creates clarity and when it gets in the way

Think strategically in real time — connecting the immediate fire drill to the bigger picture and helping leadership see around corners

Are genuinely flexible: comfortable with last‑minute pivots, shifting priorities, and plans that change mid‑flight

Are relentless about follow‑through: you don't let things drop, even when the team is at its busiest

Communicate with exceptional clarity, especially when synthesizing messy situations for executive audiences

Care about ensuring that transformative AI systems are developed safely

Strong candidates may also have

In‑house communications or agency experience at a high‑growth technology company

Direct experience supporting crisis communications or rapid‑response efforts

Experience standing up program management or operations functions from scratch

Familiarity with the AI landscape and the issues shaping the public conversation around it

The annual compensation range for this role is $255,000 - $320,000 USD.

Logistics
Minimum education:

Bachelor's degree or an equivalent combination of education, training, and/or experience

Required field of study:

A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience:

Years of experience required will correlate with the internal job level requirements for the position

Location‑based hybrid policy:

Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship:

We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. If we make you an offer, we will make every reasonable effort to get you a visa.

How we’re different
We believe that the highest‑impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large‑scale research efforts. And we value impact — advancing our long‑term goals of steerable, trustworthy AI — rather than working on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We’re an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest‑impact work at any given time. As such, we greatly value communication skills.

As set forth in Anthropic’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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