Account Manager, CARFAX for Police

Join Team CARFAX as an Account Manager, CARFAX for Police

Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment.

The Account Manager will manage a territory of agency partners to build engagement in the program and articulate value. Using a variety of resources, they will host virtual agency trainings and educate staff on the tools available to them. It is a unique opportunity to use your Account Management skills to help our partner agencies make a direct impact to keep their communities safer.

What you'll be doing:

Independently manage a territory to foster program growth

Build strong relationships with agency key players

Educate agencies on program value through proactive engagement and virtual training sessions

Create project plans for successful software implementation at Police agencies

Cultivate and Grow existing relationships to increase product utilization

Troubleshoot basic technical questions or concerns

Capture agency feedback to allow for continued product improvement

What we're looking for:

Excellent written and verbal communication skills

Positive can-do attitude in a collaborative environment

Adaptability to rapidly adjust to new challenges

Strength in functioning independently to structure daily workflow

Solutions-oriented problem solving skills

Experience with a CRM (Salesforce experience is a plus)

2+ years of Account Management experience

Ability to report to the Centreville, VA office 3x per week

What’s in it for you:

Competitive compensation, benefits and generous time‑off policies

4-Day summer work weeks and a winter holiday break

401(k) / DCPP matching

Annual bonus program

Casual, dog-friendly, and innovative office spaces

Don’t just take our word for it:

10X Virginia Business Best Places to Work

10X Washington Post Top Workplace

9X Washingtonian Great Places to Work

3X St. Louis Post-Dispatch Best Places to Work

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