Director, Marketing Operations & Governance

Marketing Governance And Operating Model Leader

Role Overview This role has two connected mandates: what's allowed (governance, policy, compliance, risk) and how work gets done (operating model, workflows, handoffs, SLAs). Both are needed to operationalize the strategic vision. Without governance, execution is inconsistent and risky. Without process, governance is theoretical. This role is responsible for defining how marketing operates at scale. It establishes the governance frameworks, operating model, and process structures required to enable consistent, compliant, and efficient execution across teams, channels, and regions. The focus is on creating clarity: how work flows, who owns decisions, how risks are managed, and how standards are maintained. This role ensures that strategy can be executed in a structured, repeatable, and scalable way. This role operates in a B2B SaaS environment with complex workflows, account-based engagement models, and global execution requirements.
Key Responsibilities
Establish Governance Frameworks & Policy
Design the Marketing Operating Model
Drive Role Clarity & Decision Accountability
Ensure Compliance, Quality & Operational Consistency
What We Are Looking For
6+ years in B2B marketing, with experience in Global Governance
Proven experience in Governance policies, process and enforcement
Experience in developing operating models and related items such as RACI, workflows and SLAs
Experience working closely with complex global organizations and creating frameworks that can be adopted and scaled
About MODintelechy
MODintelechy provides managed services to B2B organizations. We work with senior marketing, sales, revenue, and executive leaders to drive measurable growth and net revenue retention, often at the intersection of strategy, enablement, and change.
Location
Remote, U.S.-based preferred Occasional client travel may be required
We're People First.
MODintelechy is an Equal Opportunity Employer. MODintelechy practices equal employment opportunity in all employment decisions without regard to race, religion, national origin, age, sex, sexual orientation, disability, gender or gender non-conforming identification, or any other characteristic or status protected by federal, state, or local laws.