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Hybrid Fraud CX Lead Elevate Customer Experience

TryApplyNow · Washington, DC, USA ·

Pay:
60.000 - 80.000
Job type:
Full Time

M&T Bank is seeking a Fraud Customer Experience Lead in Washington, D.C. to improve the fraud experience for customers. This full-time role emphasizes collaboration across teams and effective relationship management.
The ideal candidate has a Bachelor’s degree, a minimum of 4 years’ project management experience, and strong communication skills. The position offers a hybrid work model requiring onsite presence four days a week.

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