Public Service Manager II - Security Operations Center (SOC) Manager

Overview
As the Security Operations Center (SOC) Manager, you’ll lead MaineIT’s enterprise cybersecurity operations program, overseeing the teams, technologies, and processes that detect, analyze, and respond to cyber threats targeting the State of Maine. The role encompasses security monitoring, vulnerability management, endpoint security, threat intelligence, physical security, and incident response coordination, reporting directly to the Deputy Chief Information Security Officer (CISO).

Responsibilities

Lead cyber defense operations: manage and mentor technical leads, analysts, interns, and contracted professionals responsible for enterprise security monitoring and response.

Drive threat detection & monitoring: oversee SIEM, endpoint detection and response, intrusion detection/prevention systems, cloud security monitoring, physical security integrations, and operational alerting.

Coordinate incident response: lead investigations, containment, escalations, recovery efforts, after‑action reviews, and post‑incident improvement initiatives.

Oversee vulnerability management: guide identification, prioritization, remediation coordination, and risk reduction.

Advance threat intelligence: support proactive analysis, intelligence integration, threat hunting, and detection engineering.

Strengthen operational readiness: enhance playbooks, processes, automation, 24×7×365 escalation readiness, and cyber resilience initiatives.

Collaborate across government: partner with infrastructure, application, agency leadership, vendors, and stakeholders to align security operations with operational needs.

Develop operational metrics: define, track, and report SOC KPIs, dashboards, and executive reporting.

Support workforce development: foster analyst growth, mentoring, and continuous learning.

Qualifications

Bachelor’s degree in computer science, information technology, cybersecurity, or a related field.

Minimum of 5 years of experience in cybersecurity or security operations, with at least 3 years in a managerial/leadership capacity.

Preferred Qualifications

Certifications such as CISSP, GIAC, GCIA, GCIH, CISM, CEH, or similar.

Experience leading enterprise security operations, incident response, threat detection, or cyber defense programs.

Strong understanding of NIST SP 800 series and other cybersecurity frameworks.

Hands‑on experience with SIEM, EDR, IDS/IPS, vulnerability management, cloud security monitoring, physical security operations, and platforms such as Microsoft Defender, Trellix, Splunk, Microsoft Sentinel, Rapid7, or comparable technologies.

Experience coordinating cross‑functional incident and escalation responses.

Experience in cloud security, detection engineering, threat hunting, automation, or physical security operations within a public‑sector environment.

Competencies

Capable: strong command of cybersecurity operations and incident response.

Receptive: builds trusted partnerships across technical teams and agencies.

Adept: confident leading operational teams and managing high‑pressure incidents.

Versatile: balances operational priorities, technical depth, and strategic objectives.

Curious: continuously adapts to emerging threats and technologies.

Collaborative: encourages teamwork, mentorship, and operational excellence.

Operationally Ready: understands expectations for 24×7×365 monitoring, escalation, and incident communication.

Benefits

Competitive compensation and comprehensive benefits.

Generous hybrid work options and 13 paid holidays.

12 days sick leave and 3+ weeks of vacation, with accrual increases over time.

Health insurance: 85-100% of employee‑only premiums (annual value $11,857.68-$13,950.24).

Dental insurance: 100% of employee‑only premiums $365.28.

Retirement plan: 18.91% of pay contributed to Maine Public Employees Retirement System.

Gym membership reimbursement up to $40 per month.

Health and dependent care flexible spending accounts.

Public Service Student Loan Forgiveness program.

Living Resources program and extensive wellness resources.

Parental leave: 42 consecutive fully paid days, with additional unpaid leave available under Family and Medical Leave Act.

Voluntary deferred compensation through MaineSaves 457(b).

Equal Opportunity Employer Statement
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment for applicants of all backgrounds, including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status, or genetics.

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