Content and Brand Manager

Our client is seeking a Content & Brand Manager to lead brand voice execution, content strategy, storytelling, and reputation management across a growing organization. This role will ensure consistent, compelling messaging across all customer-facing channels while helping build trust through strong content, authentic storytelling, and responsive brand management.

Reporting to senior marketing leadership, the Content & Brand Manager will serve as the steward of brand voice, tone, and content consistency while partnering closely with sales, operations, human resources, and marketing teams to support business objectives.

Key Responsibilities
Brand Voice & Messaging

Maintain and execute a consistent brand voice across all business units and channels

Ensure alignment across website content, social media, customer communications, recruiting materials, and sales collateral

Develop messaging frameworks, templates, and content standards

Support ongoing brand consistency initiatives

Content Strategy & Storytelling

Lead content planning, development, and publishing efforts

Create compelling stories that highlight operational excellence, customer success, employee experiences, and industry expertise

Develop and manage:

Website content and landing pages

Case studies and success stories

Service and product narratives

Internal and external communications

Collaborate with cross-functional teams to identify and promote meaningful stories

Monitor online reputation and customer feedback channels

Manage review responses and reputation-related communications

Support social listening and issue escalation processes

Maintain consistent messaging and response frameworks

Partner with leadership on proactive communications planning

Cross-Functional Partnership

Support sales teams with customer-facing content and marketing materials

Collaborate with marketing teams to align messaging across campaigns

Partner with operations and HR teams on employer branding and recruiting initiatives

Ensure content accurately reflects business operations and customer experiences

Content Operations & Workflow Management

Maintain content calendars and publishing schedules

Organize digital assets and content libraries

Conduct periodic brand audits to ensure consistency

Develop scalable processes, templates, and documentation

Manage content production workflows and project timelines

Provide guidance and support to marketing team members as needed

Coordinate content creation, publishing, and brand execution efforts

Help establish efficient systems and processes that improve team productivity

Qualifications
Required

5+ years of experience in content marketing, brand management, communications, or related fields

Exceptional writing, editing, and storytelling skills

Experience managing multi-channel content strategies and workflows

Strong project management and organizational abilities

Ability to collaborate effectively across departments and stakeholder groups

Preferred

Experience in transportation, logistics, industrial services, or other service-based industries

Experience supporting multi-brand organizations

Background working closely with operational or field-based teams

Base salary $100K - $125K based on experience

Annual bonus eligibility based on experience

Comprehensive benefits package including health, retirement, and additional perks

Why choose Addison Group?

Pay: We negotiate high salaries using US Bureau of Labor Statistics

Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses

Permanent Employment: Many of Addison’s Administrative job openings lead to potential permanent employment

Connections: You connect directly with hiring managers from renowned organizations

Options: You are presented multiple employment options near your home

Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities upon request.

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