Sales Account Manager

Hemptique, part of Trade Marker International Inc., specializes in eco-friendly and high-quality craft and hobby, household and industrial products made from natural super fibers. As a leader in the natural fiber industry, we are dedicated to sustainability, innovation, and environmental stewardship. Our mission is to provide creative and sustainable solutions that integrate seamlessly into daily life, contributing to a greener future. Hemptique is more than a brand – it represents a commitment to eco-conscious living and responsible choices. Join us in promoting a sustainable lifestyle and making a positive impact on the planet.

Role Description
This is a part-time on-site role for a Sales and Account Manager at our Vista, CA location. As a Sales and Account Manager, you will cultivate and maintain relationships with clients, manage customer inquiries, and oversee daily account operations. Responsibilities include processing orders, collaborating with team members to address client needs, and ensuring high levels of customer satisfaction. You will also assist in identifying growth opportunities and ensuring client success through prompt and professional communication.

In addition, you would also be reaching out to new opportunities to land new accounts.

Qualifications

Proficiency in client relationship management, account servicing, and customer support

Strong organizational and multitasking skills for managing orders and tracking client needs

Excellent verbal and written communication skills to ensure professional and effective interactions

Problem-solving and analytical skills to identify client needs and provide tailored solutions

Experience working in sales, account management, or a related role (preferred)

Excellent with customer outreach and making new connections with new clients.

Proficiency with CRM tools and Microsoft Office Suite, QBO but we can also train if you are familiar with similar systems.

Ability to work independently and with on-site teams in a collaborative environment

Prior experience with environmentally focused or natural products is a plus

Bachelor’s degree in Business, Marketing, or a related field is a plus but not necessary

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