Service Account Manager

Competitive Pay | Comprehensive Benefits | Performance Bonuses | Employee Incentive Trips!

Quick and simple hiring process—apply today, and we’ll be in touch soon!

Clear path for career advancement with structured training and promotion opportunities.

Power Up Your Career with Worldwide Power Products
Service Account Manager will be responsible for a wide variety of tasks and must be skilled in every aspect of a project in which they are involved. Program and project types include large strategic initiatives, tactical cross‑department assignments, and new service initiatives. This role will renew existing relationships, optimize deals and upscale potential opportunities. Cultivate these existing partnerships to make sure they take full advantage of WPP’s ever‑growing solutions.

Essential Duties
Product Support

Conduct parts pricing, research, and processes for the Service clients

Leverage WPP resources to develop effective services solutions and compelling proposals.

Support company with inventory procurement; including facilitating inspections and testing of equipment.

Manage a network of resources (including contractors) in support of project execution.

Assist with the successful completion of service opportunities

Provide industry and product training to new employees and customers.

On Call service

Customer Service

Solve customer problems using the knowledge of WPP’s products, services, and value proposition.

Analyze customer needs and determine how company products/services can best meet their needs.

Leverage current customer relationships to identify additional value added services or sales opportunities.

Assist in the implementation of solutions for customer specific services.

Coordinate communication between customers and internal resources to facilitate shared expectations.

Develop, maintain, and grow a network of relationships with internal departments to quickly solve a wide range of customer problems and issues.

Safety

Report all recognized unsafe conditions or acts to Management.

Wear proper PPE when necessary.

Additional Responsibilities

Develop and maintain a strong working relationship with key vendors and clients

Fill in for Service Manager as needed.

Attend training sessions as required.

Perform all other duties as assigned

Requirements
Competencies

Networking

Initiative

Strategic Planning

Communication Skills

Making Connections

Proficient in Microsoft Suite Applications

Education

No specific education requirements

Certifications & Licenses

Driver’s License and passport required

Experience

5 to 7 years related experience and/or training, preferably with a technical background

Applicable experience in person‑to‑person sales that was commission based

Talents

Networking

Initiative

Strategic Planning

Communication Skills

Making Connections

Proficient in Microsoft Suite Applications

Core Values

Communication: We encourage open, effective dialogue through the exchange of ideas and solutions through all levels of our company and our customers.

Accountability: We are personally accountable for delivering on our commitments.

Integrity: We believe that to be successful, it is essential to operate at the highest levels of honesty, responsibility, and trust.

Teamwork: We succeed because we help our co‑workers to succeed in a collaborative, supportive, creative, and enjoyable environment.

Customer Satisfaction: We aim to meet or surpass our customer’s expectations by providing the highest quality products and customer service. Bend over backwards, can‑do attitude

Why Join Worldwide Power Products

Industry leader with a strong reputation in power generation

Career growth through on‑the‑job training, mentorship, and promotions

Clear career advancement path: Apprentice/Entry Level | Technician I | Technician II | Technician III | Technician IV | Tech Lead/Supervisor

Competitive pay and full benefits including medical, dental, vision, and a 401(k) match

Paid trips and spot bonuses – every employee earned a bonus and an all‑expenses‑paid trip to Cabo the past two years

State‑of‑the‑art equipment and technology to do your job right

A supportive team culture that values collaboration and expertise

Nice work trucks

Overtime opportunities

$150 work boot allowance, Uniforms + free dry cleaning

Access to company provided Hunting lease

Hard Work Deserves Real Rewards

Apply today and join a team where your skills, effort, and commitment pay off.

WPP is an equal opportunity employer. We welcome applicants of all backgrounds and ensure fair consideration regardless of race, gender, age, disability, or other protected status.

#J-18808-Ljbffr