CX Strategy Lead: Client Insights & Experience

Invesco is seeking an experienced Senior Manager to lead and evolve its Client Experience (CX) program. This role involves managing the CX strategy across the U.S. and EMEA, ensuring high-quality execution of measurement programs, and synthesizing client feedback into actionable insights that drive strategic decision-making.
The ideal candidate will have 8-12+ years of experience in client research, excellent communication skills, and a proven ability to influence senior stakeholders. The position offers a salary range of $115,000 - $130,000 per year and a full-time employment type.

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