Senior Agile Programmatic Solutions Consultant, Amazon Ads

Senior Agile Programmatic Solutions Consultant, Amazon Ads

Job ID: 10445543 | Amazon Advertising LLC
Amazon Ads is looking for a Senior Agile Programmatic Solutions Consultant to support high‑impact, time‑bound customer initiatives on our demand‑side platform, Amazon DSP. As a Senior Agile Programmatic Solutions Consultant (PSC), you will drive success across a dynamic portfolio of strategic customer projects—from advertiser onboarding and platform migrations to new feature adoption and account expansion. You will be deployed rapidly across critical opportunities where your expertise, ownership, and speed to value directly shape customer outcomes. A core part of that impact is building lasting capability within the customers you serve: you don’t just solve the problem in front of you; you equip customers to solve the next one themselves. The Agile PSC has deep experience in advertising technology and the programmatic domain, and applies that expertise to solve high‑stakes challenges with urgency, precision, and a relentless focus on long‑term customer success. In this customer‑facing role, you will work closely with programmatic traders at agencies and advertisers, as well as Amazon Ads internal sales, product, and support teams to deliver measurable results within defined project timelines.
Key Job Responsibilities

Take full ownership of project‑based customer engagements—from scoping and planning through execution and measurement—across a range of strategic use cases including onboarding, migrations, beta testing, and account expansion.
Deliver targeted services such as onboarding support, feature training, platform consultation, and campaign strategy guidance within structured, time‑bound engagements, with a focus on building customer sophistication at every stage.
Analyze and interpret data to rapidly identify improvement areas, root causes, and actionable recommendations that drive customer outcomes within project timelines.
Drive self‑service enablement by developing scalable resources, repeatable frameworks, and customer‑facing guidance that reduce dependency and accelerate independent platform proficiency.
Drive the evolution of Amazon DSP by supporting customers through product beta participation, capturing and synthesizing customer feedback, and collaborating closely with cross‑functional Amazon teams (Product Management, Engineering, Analytics, and Specialists).
Proactively source and qualify new project opportunities, contribute to intake and prioritization processes, and share knowledge and best practices that strengthen the broader PSC team.
Professional Profile

A day in the life of an Agile PSC: Your work is structured around discrete, high‑impact projects rather than a standing book of business—you move fluidly across customer engagements, taking full ownership of each project from scoping through delivery and holding yourself to the highest standards at every step. You are brought in at critical moments—a new advertiser coming onto the platform, a customer testing a new capability, a strategic account at an inflection point—and your job is to deliver a clear outcome within a defined window. You bring structure to ambiguity, advocate for customers in internal forums, provide troubleshooting support and triage when needed, and simplify and propagate customer feedback to inform product and services design. A key measure of success is the self‑sufficiency you leave behind: customers who finish an engagement with you should be more capable, more confident, and less reliant on escalation than when you arrived—gradually developing into proficient, independent users of our DSP. Between projects, you are actively identifying the next opportunity and contributing to the knowledge base that makes the broader PSC team stronger.
You will be passionate about understanding customer objectives and addressing them using our book of services and engagement best practices to drive adoption of Amazon technologies. Your ownership, curiosity, and domain knowledge will allow you to comprehensively understand the details of our offerings and speak to them with passion, authority, empathy, and clarity—even in ambiguous or fast‑moving situations.
Preferred Qualifications

Experience (technical and operational) with multiple domain areas of programmatic advertising technologies (DSP, RTB, bid shading, machine learning optimization, ad verification, ad tracking, ad attribution, etc.).
Experience with data visualization using Tableau, Quicksight, or similar tools.
Experience with SQL databases (querying and analyzing).
Experience in mobile app advertising, mobile measurement partner integration, and App CPI/ROAS/LTV performance improvement.
Equal Opportunity & Legal Compliance

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position, including the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, parental leave, and more. For details, see https://amazon.jobs/en/benefits.

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