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Senior Business Communications Specialist

Acara Solutions Internal · Buffalo, NY, USA ·

Pay:
$57.68/hr
Job type:
Temporary


Senior Business Communications Specialist
Job Title: Senior Business Communications Specialist

Employment: Temp (3 months)

Compensation: $57.68/hr.

Schedule: 40 hours/week

About the Opportunity:

We are seeking a contingent Internal Communications Strategist to support the development and execution of a unified internal marketing and communications strategy for Customer Experience and The Way We Work enablement.

Develops and coordinates lines of communication within a line of business among employees.

Implements policies and programs to increase employee awareness and knowledge of activities affecting employees.

Why You'll Love Working Here

Supportive, team-driven culture that values collaboration, transparency, and accountability

Opportunity to grow your career with a global workforce solutions leader serving multiple industries

People-first environment that encourages employees to bring their authentic selves to work

Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates

Why This Opportunity is Exciting

This role offers the chance to join a company that prioritizes both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally.

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

What You’ll Do

Discovery & Landscape Assessment

Conduct a comprehensive audit of the client current internal communications ecosystem, including existing channels, tools, cadences, and stakeholders

Identify and map internal communications partners, teams, and resources across the organization that the Learning & Engagement team can plug into

Assess gaps, redundancies, and opportunities in the current state of communications

Define and document key internal audience segments relevant to Learning & Engagement communications

Develop audience personas that reflect employee needs, communication preferences, and engagement patterns

Provide recommendations for how to tailor messaging and channel strategy to different audience groups

Develop an overarching internal communications strategy aligned to customer experience goals and The Way We Work adoption across the enterprise

Build a tactical communications plan, including recommended campaigns, themes, timelines, and channels

Establish a framework to assess longer-term communications needs

Tactical Communications Execution

Support day-to-day communications production, including drafting announcements, newsletters, intranet content, and other employee-facing materials in support of customer experience and The Way We Work initiatives

Collaborate with internal comms partners and stakeholders to ensure consistency with enterprise messaging and brand standards

Maintain and execute existing communications commitments while discovery and strategy work is underway

Works directly with business line management to develop, manage, implement, and evaluate internal communications, to include sales/service/operations, change management, employee engagement, and organizational initiatives.

Identify, prepare and implement plans for significant organizational announcements and respond to employee inquiries.

Lead the evaluation and potential implementation of new communication delivery channels.

Promote an environment that supports diversity and reflects the client's brand.

Maintain the client's internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

May serve as a team lead.

Conduct a communications landscape assessment (channels, tools, stakeholders, gaps)

Define audience segments and personas to improve targeting and relevance

Develop an overarching internal communications strategy aligned to enterprise priorities

Create a tactical communications and campaign plan (channels, messaging, cadence)

Support ongoing communications execution (announcements, intranet content, campaigns) during the engagement

Scope includes both strategic discovery and execution support

Deliverables: documented current-state assessment, audience framework, communications strategy, and tactical campaign roadmap

Role will partner closely with the Engagement & Activation Lead, internal comms stakeholders, and cross-functional teams

This role addresses a current gap in dedicated strategic communications capacity and will establish a scalable, repeatable foundation that can be transitioned to internal teams.

Complete other related duties as assigned.

Job Requirements
What You’ll Bring:

High School Diploma or GED

Minimum of 8+ years of experience in internal communications, employee communications, or a closely related field

Minimum of 8+ years of experience conducting communications audits and landscape assessments

Minimum of 8+ years of experience working within large, matrixed organizations

Minimum of 8+ years of experience in Internal Communications Strategy & Audience Segmentation

Minimum of 8+ years of experience in Strategic Planning + Hands-On Execution

Minimum of 8+ years of experience in Executive-Level Writing & Employee-Focused Storytelling

What Sets You Apart

Experience in financial services or similarly complex, regulated industries

Familiarity with learning & development or HR communications

Experience collaborating with or working alongside internal communications centers of excellence

Internal communications strategy, including current-state assessment, audience segmentation, and campaign planning

Ability to translate insights into actionable strategy while also supporting hands-on execution

Strong writing and storytelling skills to develop clear, engaging content across channels

Strong strategic thinking skills with the ability to translate discovery into actionable plans

Excellent written communication skills with experience developing content for multiple channels and audiences

Comfortable operating in a fast-paced environment, balancing strategic and executional work simultaneously

Additional Information

Upon offer of employment, the individual will be subject to a background check.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.

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