Customer Marketing Project Manager- US, PST/EST

Customer Marketing Project Manager

Our goal: The Chrome Marketing, Commercial and Education team is dedicated to delivering the AI-driven future of how people teach, learn, and work. Our mission is to increase awareness, consideration, and preference for ChromeOS, Chromebooks, Google Workspace for Education (GWfE), and Google AI. We accelerate demand and revenue for Google Enterprise Platforms and Google for Education while expanding essential programs to priority international markets, ensuring our tools empower institutions globally.
As a Customer Marketing Project Manager, you will be responsible for the end-to-end management of critical communication channels for Google for Education and Google Enterprise Platforms customers. This role focuses on managing high-reach email newsletters, scaling existing lifecycle campaigns to international regions, and overseeing campaign operations. You will act as a bridge between central strategy and regional execution, ensuring that our marketing programs deliver consistent value and drive engagement across the post-adoption customer journey.
Responsibilities:
Newsletter Management: Serve as the primary delegate for K12 and Higher Education Google for Education and Chrome Enterprise Newsletters.
Campaign Operations: Manage established customer lifecycle programs.
International Expansion: Own customer program expansion into priority international markets.
Performance Tracking: Maintain accurate campaign performance reporting hygiene.
Stakeholder Management: Provide quarterly updates to global and regional stakeholders.
Requirements:
Bachelor's degree or equivalent practical experience.
Experience in marketing project management, customer marketing, or campaign operations.
Experience managing email marketing programs, newsletters, or lifecycle marketing journeys.
Experience working with cross-functional teams to deliver projects on a global scale.
Ability to manage multiple complex projects simultaneously.
Preferred Qualifications:
Experience with Google for Education products or the K12/Higher Education market.
Proven track record in managing localization workflows and scaling programs to international markets.
Analytical skills with experience monitoring program health metrics and performing data-backed optimizations.
Editorial and copywriting skills with the ability to maintain a consistent brand voice across various content types.