Store Sales Manager- Sales

Overview

The store manager leads Mattress Firm's vision, company initiatives, and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. The role also leads selling programs, drives related KPI results, and supports the omni‑channel experience, ensuring that teams always put the customer at the center and create a compelling and engaging environment for the MFRM team members.
Responsibilities

Conduct workforce management activities (store staffing schedule, reconciling punches, etc.) using operations team support and tools.
Ensure company policies, appearance and functionality standards, and state regulations are followed.
Provide professional communication and representation of the company brand in all internal and external interactions.
Follow company procedures for product transfers, ensuring proper documentation of inventory.
Plan strategically, analyze company‑provided reporting to determine appropriate staffing levels for store locations, and partner with leadership to make staffing level changes.
Deliver technical and product knowledge information to associates and customers, serve as a subject‑matter expert, and analyze reporting to identify skill gaps addressed through coaching.
Achieve or exceed individual store financial targets through effective execution and customer service at the store level.
Ensure store execution of product merchandising, marketing, and POP standards.
Partner with marketing to plan, implement, and monitor the assigned store’s social media strategy to positively impact brand awareness and increase sales.
Manage stock inventory levels for the assigned store and review merchandise flow for accurate stock.
Follow all company procedures on cash handling, acceptance of payment, and deposit processes, and adhere to all sales processing policies to ensure proper creation and execution of customer invoicing.
Maintain awareness of competition, advertisements, and services offered; develop strategies to counter these factors.
Conduct store‑level inventory process and research any discrepancies; partner with leadership and corporate partners as needed.
Stand or sit for 8+ hours at a time and lift, push or pull 50+ pounds as required.
Benefits

• Excellent career growth opportunities through on‑the‑job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories
Legal Notice

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non‑discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

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