Strategic Accounts Executive (Mid-Market)

Requirements

Deep health plan design and benefits knowledge, including experience advising employer clients on benefits strategy and cost performance

4+ years of experience in a commercially-oriented consultant/broker, account management, or sales role in the employee benefits space

A deep commercial focus with proven results of achieving retention and upsell targets year over year

A self-starter mentality with the ability to work in an ambiguous, rapidly evolving, and fast-paced startup environment

Excellent communication, presentation, and articulation skills

Demonstrated ability to solve problems in ambiguous strategic situations

A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

What the job involves

We are seeking an exceptional Strategic Accounts Executive to join our Strategic Accounts team. This role will report to the Director, Strategic Accounts

This role is critical for retaining and growing Garner’s mid-market (250 - 1,000 employees) employer clients by serving as their trusted strategic partner on plan design, cost trends, and performance. The Strategic Accounts Executive is responsible for driving improved Net Revenue Retention and other key performance indicators for their book of business

Own the process to retain and upsell Garner’s small and mid-market employer clients (250 - 1,000 lives)

Collaborate with Account Managers to ensure clients receive an excellent experience and achieve expected results

Serve as the client’s trusted strategic partner on plan design, bending cost trends, and driving plan performance

Establish and manage key strategic broker and client relationships

Monitor overall client health, anticipate strategic needs, and execute proactive plans to address key account risks

Partner with finance, product, data, and technology teams to deliver reports demonstrating Garner's value and ROI

Drive improved Net Revenue Retention and other KPIs for your book of business

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