Community and Supportive Services Coordinator

Job Summary
The Community and Supportive Services Coordinator is responsible for developing and implementing supportive service programs that address social and recreational needs in fulfillment of MRK Management Company’s mission of establishing a sense of community and promoting an enhanced quality of living for our residents.

Essential Job Functions

Models company mission and values

Coordinates the implementation of supportive service plans and the delivery of needed and appropriate services at all assigned properties

Identifies, develops, and maintains networks of existing community-based supportive and social service agencies for all assigned properties

Develops a resource directory of service providers for residents and property management

Provides general case management (including intake) and referral services to all residents needing assistance

Refers and links residents to service providers and agencies in the general community—such organizations will provide services which may include, but are not limited to: job readiness, training and employment, preventative health screenings, budget counseling and money management, parenting skills and childcare alternatives, educational opportunities, leadership development, and other family services

Prepares reports on supportive service activities and serves as a liaison with non-profit partners, the State’s Housing Finance Agency, and other governmental/oversight committees as required

Promotes on-site educational events which may include topics relating to healthcare, job search seminars, and life skills training

Provides technical assistance to residents and resident councils in establishing programs at the property, development of resident councils, fundraising, and incorporation of other service as needed

Works closely with property management to coordinate training of residents in understanding resident and management responsibilities particularly with respect to obligations of tenancy

Sets up volunteer support programs with service providers in the community

Improves knowledge and skill through participation in training sessions, annual service coordinator meetings, staff meeting and other professional development opportunities

Other duties as assigned

Requirements
Knowledge, Skills, and Abilities

College degree and a minimum of three years of experience in human service

Minimum of two years of administrative experience, preferably in an office setting

Sound interpersonal skills

Strong written and verbal communication skills

Advanced customer service and problem-solving skills

Advanced organizational and time management skills

Technically proficient in Microsoft Office

Ability to work in a fast-paced, action-oriented environment

Ability to establish relationships across the organization and at various hierarchical levels

Ability to travel up to 25% of the time; must possess a valid driver’s license and reliable transportation

Our Values

Embrace New Ways: obstacles are opportunities, and challenges are catalysts for change

Serve the Community: give back and pay it forward

Drive to Achieve: ambition and determination – we can achieve anything we can imagine

WE’VE GOT YOU COVERED

Full medical, prescription, dental and vision benefits

Company-paid life and AD&D insurance

Company-paid short-term and long-term disability

A 401(k) retirement plan with company match

Paid time off, accrued based on years of service

Supplemental insurance for employees and families

Employee Assistance Program for confidential counseling

Additional paid day off to provide community or charitable services

Paid holidays; approximately eight per year

Peace of mind and a great working environment

MRK provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

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