Care Team Lead: Elevate Customer Experience & Coaching

Sedgwick Claims Management Services Ltd in Southfield, Michigan, is seeking a motivated individual to enhance service delivery and supervise a dedicated team. The ideal candidate will have strong customer service and team coaching skills, supported by a Bachelor’s degree and relevant experience in a call center or customer service environment.
This role offers an opportunity to develop staff capabilities while working in a supportive environment that values work-life balance. Join us in making a meaningful impact for our clients.

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