Engagement Manager - Utilities

Infosys is seeking a Client Partner for its Utilities vertical. The person will lead all client interfaces within the assigned account scope and, along with the Senior Client Partner/Group Managers, build an account plan for the client management. Usually, the Client Partner handles a single account or part of a large account with a P&L of $30MM to $50MM.

Role Description

Client relationship management and business development: manage client relationships, build a portfolio up to $30-50M, own the opportunity management cycle: Prospect-Evaluate-Propose-Close

Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client

Account planning and governance: Create the account plan, including the required relationships, opportunities to be pursued, price decisions, etc.

Conduct research as well as competitor analysis, as well as conducting client presentations, estimation efforts and proposals and negotiations

Collaborate with the Delivery Manager to address all people or infrastructure‑related issues that may be affecting the delivery of the project vis‑à‑vis the specific client

Balance different projects running for the client that may involve different delivery managers or horizontal competency units’ resources

Take Go‑to‑market solutions to accounts within the account scope - responsible for driving revenues from Go‑to‑market solutions being sponsored by the business unit

Work closely with the Solutions Leader to build customized solutions pitches for the target account, and drive the revenues and delivery of these solutions to the account scope

Build an Account Plan for the account scope - with details of the relationships required, the opportunities that have to be chased, and the revenue expected from such opportunities, as well as potential threats and weaknesses that need to be addressed

Pricing decisions within the scope of the Master Services Agreement

Pre‑sales proposal support for new business development outside of the account scope

Provide necessary input for building future alliances with relevant product vendors

Required Qualifications

Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11+ years of experience, with strong sales/relationship management/account management experience

Strong business development track record with experience in pursuing business transformation and large outsourcing deals

Experience in the Industrial/Process Manufacturing and Commodities Sector focused on Agribusiness, Mining, Chemical or Food/Beverages industry verticals

Track record of interacting and building relationships with C‑level client contacts

Hands‑on experience with proposal creation and leading proposal presentations

Strong leadership, interpersonal, communication, and presentation skills

Wide variety of IT and business consulting engagement experience

Candidates authorized to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

Preferred Qualifications

Knowledge of industry‑specific go‑to‑market solutions

Good understanding of industry‑specific business issues and drivers

Exposure to engagement involving ERP Packages (e.g. SAP), IT‑OT and next‑generation AI‑Analytics technologies

Global Delivery Model experience

Experience managing large multi‑location consulting engagement teamsTrack record as an Account Manager in a rapidly growing client relationship

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