Operations Integrator & CRM Manager

Settler Structures LLC
Operations Integrator & CRM Manager
Website: https://www.settlerstructures.com

Location: Springfield, MO + surrounding areas (including Nixa, Ozark, Republic, Branson, & surrounding markets)

Job Type: Full-Time, W-2 employee

About Us
Settler Structures LLC builds custom barndominiums, pole barns, metal buildings, and shop garages throughout the Springfield, MO region. We're a fast paced, growing company where creativity, initiative, and customer first service matter.

We are not a corporate machine. Come work for a fast growing, no red tape company where your success is rewarded and your voice is heard.

Our GM is a true Visionary: sales-driven, growth-focused, opportunity-minded.

Now we need the right Integrator-type leader to help scale the operation the right way.

Are You the Integrator We're Looking For?
The Mission of This Role
Your job is simple:

Support the GM.

Build scalable systems.

Protect the customer experience.

Prepare this company for real expansion.

This is an EOS-style Integrator support role where you are building the operational spine of the company.

Core Responsibilities
Front-Line Communication

Answer all incoming company calls professionally

Capture leads using a standardized intake template

Ensure every inquiry gets documented and responded to

CRM Discipline (Pipeline CRM)

Enter every lead into Pipeline CRM

Auto-assign leads by territory (county-based)

Maintain CRM hygiene and stage tracking

Ensure follow-up tasks are created and executed

Monitor pipeline movement and flag stalled deals

Systems Builder

Create simple SOPs for intake, lead routing, and follow-up

Document processes so future hires can plug in

Improve automation workflows

Keep marketing-to-sales handoff tight and trackable

Growth Support

Prepare infrastructure for future sales reps

Help define territories and lead routing logic

Track KPIs (leads, conversion rate, time-to-contact)

Support professional, unified brand experience

Who This Role Is Perfect For
This role is for someone who:

Loves structure

Thinks in checklists and workflows

Notices when systems are inefficient

Gets energy from organization

Is calm under pressure

Takes ownership without being told

You might be:

An Operations Coordinator

A CRM Manager

A Project Administrator

An Executive Assistant with strong systems thinking

Or someone who naturally acts like an Integrator in every room

You are NOT:

A pure creative

A "wait for instructions" employee

Someone who needs heavy supervision

What Success Looks Like in 6-12 Months

The GM if free to focus on the long term growth of the company.

Every lead is tracked and assigned properly.

CRM is clean, disciplined, and actionable.

Marketing ROI is measurable.

Sales reps can plug into a working system.

Customer experience feels professional and consistent.

Compensation

Salary range will be shared during the interview process.

Performance bonus tied to:

Lead response time

CRM accuracy

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