Program Manager - Denver

Program Manager
Position objective: The Program Manager is responsible for the expansion, growth, and diversification of the service offerings for the client and for translating the strategic direction of the program into program operations.

Key Responsibilities

Utilize tools such as LinkedIn Talent Insights and MRA data to identify issues and provide suggestions related to requisition fulfillment challenges.

Provide client decision support regarding appropriate worker classification.

Provide clients with supplier optimization recommendations and assist Supplier Relations with contract terminations as needed.

Deliver supplier scorecards, and corrective actions or probation related to contract violations.

Assist in qualifying suppliers and contract negotiations as needed to support programs.

Identify and resolve issues that arise.

Measure, maintain and monitor daily, weekly, monthly, quarterly reports to identify trends, gaps, opportunities.

Work with client to monitor program satisfaction (stakeholders & hiring managers), provide order fulfillment coaching to team members.

Work with client to monitor supplier satisfaction, provide necessary coaching to suppliers.

Interpret data with market context and industry insights for client review.

Provide updates and recommend best practices for program and/or system enhancements.

Develop and manage projects related to program/team development and improvement.

Health, Safety, and Environmental Compliance
At Impellam, we commit to a safe and secure working environment, safeguarding employees, customers, temporary workforce, and the environment. You will meet HSE obligations by preventing injury, completing required compliance training, and considering safety implications of decisions.

Work Experience and Attributes

High degree of impact with ability to quickly build relationships and collaborate across teams.

Leadership skills, drives team engagement, recognizes and encourages potential, develops teams.

Driven, dynamic, innovative hunger to succeed.

Excellent organizational, communication, interpersonal, and presentation skills.

Ability to build strong third‑party relationships given high industry aptitude.

Thorough knowledge of market changes and forces influencing the talent market.

Demonstrable analytical and problem‑solving abilities.

Ability to address the volume and strategy needed to support a $30 million portfolio.

Ideally, experience in managing a contingent program in Canada and United States.

Qualifications
Brand: Impellam; Location: HeadFirst B.V.

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