Senior Manager Communications Strategy and Planning

Otsuka seeks a business-focused communicator to execute and operate within established strategies, planning and editorial excellence programs for the growing therapeutic area (TA) communication teams and the businesses that they enable. The Senior Manager, Communications Strategy & Planning will partner closely with the Senior Directors of TA Communications to help set strategic priorities, drive project and change management and operate plans that support the company's rapidly growing pipeline and portfolio across Immunology, Nephrology, Rare Diseases and CNS and the enterprise. You will manage the execution of an integrated TA communication strategy by operationalizing processes and develop content necessary to deliver innovative communications programs. This role will manage editorial and strategic communications, operations and excellence for planning, and support brand and above brand communications, internal communications and employee engagement.

Key Responsibilities

Execute and operate TA Communications strategy and planning in concert with the U.S. and global commercial business cycles and in alignment with the business priorities

Create materials and cascade activities to ensure quality and alignment with Otsuka policies and procedures (including driving development, approval process and dissemination)

Implement and maintain processes, dashboards, and systems to enable integrated operations for communications teams and channels

Serve as a connector between TA Communications and Enterprise Communications to ensure alignment of process across corporate and therapeutic area priorities and messaging

Support with driving efficiency, excellence, and scalability for TA communications by overseeing priority projects such as improved planning and processes, metrics, evaluations, and engagement communications

Support high-priority commercial projects, innovation initiatives, and transformation projects

Ensure cross-functional collaboration to support timely execution of key priorities and projects

Drive outcomes and employee engagement through internal communication of pipeline and portfolio assets, regulatory landmarks and disease awareness initiatives, through One Team mindset

Contribute by shaping various written, virtual and in-person communications and driving outcomes and engagement by applying a measurement approach to organizational communications

Facilitate the use of qualitative and quantitative insights, media analysis, digital metrics and stakeholder feedback to assess effectiveness and continuously refine communication strategies

Partner with internal teams to identify inefficiencies and implement scalable operational improvements

Knowledge, Skills and Functional Competencies

Demonstrated success in highly matrixed environments, ability to conceptualize, develop, design and execute communication strategies and approaches to enable alignment and support project management

Support the execution of key organizational processes and operational excellence (e.g., governance implementation, brand planning processes, asset management and prioritization, promotional and non-promotional review processes)

Superior project manager with collaboration mindset and execution focus, strategic thinker with strong operational discipline, proven analytical skills and ability to independently manage multiple projects simultaneously

Outstanding written, oral and visual communications with a focus on clear, concise and efficient communications and attention to detail

Proven ability to translate complex business and scientific topics into clear, compelling narratives and initiatives for diverse audiences

Proven experience developing content across a range of platforms and media (digital-friendly, visual/storytelling style); versatility in supporting the creation of both branded and unbranded content and openness to ideate and innovate

Continuous improvement mindset and passion to stay at the forefront of communications, change management, social and disease state trends

Knowledge of social media environment and ability to engage effectively to advance communication strategies

Proven ability to manage complex and shifting deadlines, influence stakeholders without direct authority, collaborate across the organization, and communicate clearly within a fast moving and dynamic commercial environment

Excellent collaboration skills to work effectively across Corporate Affairs and with cross functional partners to drive business goals, including the ability to build consensus

Manage external agencies and partners, providing strategic direction, oversight and integration across TAs with accountability and rigor

Demonstrated ability to drive tasks, set priorities, monitor and motivate team progress, track and report KPIs, and recommend improvements to processes for the future

Analyze and report on learnings from communications efforts and initiatives to drive effectiveness and continuous improvement

Study and evaluate industry trends and peer activities to identify opportunities to engage and improve, using experience and external benchmarks to make the case for improvements and growth

Support adoption of established best practices, policies, and processes

Required Qualifications

Bachelor's degree in Communications, Public Health, Business, Life Sciences or related field (e.g., English/writing, Public Policy)

8+ years of relevant experience in strategic communications, product and portfolio communications, public affairs, or related fields within a corporate or agency environment; healthcare or pharmaceutical experience required

Specific experience in a combination of Immunology, Nephrology, Rare Disease and/or CNS strongly preferred

Demonstrated knowledge of the healthcare landscape, including R&D and commercial priorities as well as key competitive complexities for pharmaceutical innovation and science

Comprehensive understanding of the pharmaceutical industry, R&D and product commercialization, including knowledge of the pharmaceutical regulatory landscape and policies

Highly organized with strong attention to detail; ambition to drive outcomes with an aspiration for action and accountability

Strong proficiency in Veeva Systems, PowerPoint, Excel and Word

Commutable distance from either Princeton, NJ or Rockville, MD Otsuka offices

Competencies

Accountability for Results

– Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change

Strategic Thinking & Problem Solving

– Make decisions considering the long-term impact to customers, patients, employees, and the business

Patient & Customer Centricity

– Maintain an ongoing focus on the needs of our customers and/or key stakeholders

Impactful Communication

– Communicate with logic, clarity, and respect, influencing at all levels to achieve the best results for Otsuka

Respectful Collaboration

– Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals

Empowered Development

– Play an active role in professional development as a business imperative

Minimum $150,034.00 – Maximum $224,250.00, plus incentive opportunity. The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum.

Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status or any other legally protected characteristic.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request.

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