Sr. Program Coordinator

Position Summary
Rutgers University- Newark (RU-N), an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise is seeking a Sr Program Coordinator. Reporting to the One Stop Team Lead/Manager within the Division of Enrollment Services and Experience, who reports to the Assistant Director/Supervisor, One Stop Student Services Center, the Sr. Program Coordinator is a critical member of the One Stop team who works to improve the quality of the student experience; organizing the Rutgers University-Newark One Stop in ways that facilitate student success via a host of student related services existing in the Division of Enrollment Management. The primary role of the Sr. Program Coordinator is to assist students in navigating the various pathways after enrollment at Rutgers University-Newark: student accounting, class registration, financial aid, etc. The Sr. Program Coordinator will act as a facilitator to resolve any student service(s) issue(s); be knowledgeable about all student benefits and functions of the offices of financial aid, the registrar, and student accounting.

Provides administrative support to the one-stop center/student services center. Will be in daily contact with students, families, and other University departments.

Provides administrative support for the website that supports the One Stop Student Services Center for Rutgers University-Newark/Camden.

Advocates for the actual or perceived to resolve students inquires. Acts a facilitator and/or case manager for students as it relates to enrollment services needs that may include but not be limited to: Office of Financial Aid; Office of the Registrar; Academic Advising Offices; Office of Business Services & Student Accounting; Office of Student Life and many other offices across the university.

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