Senior Account Manager — Customer Success & Operations

RBC Bearings Incorporated in Oxford, Connecticut is seeking a Customer Service Supervisor to lead the Account Specialists. This role includes supervising staff, addressing customer complaints, and enhancing service policies. Candidates should have a Bachelor's degree or extensive supervisory experience, in addition to strong communication skills.
Responsibilities include monitoring production orders, negotiating customer quotations, and ensuring customer satisfaction while maintaining company guidelines. The ideal candidate will travel to major customers as needed and must stay updated on regulatory changes.

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