Senior Communications Manager

Senior Communications Manager

Quest Corporation of America, Florida's leading transportation communications firm, is seeking an experienced and strategic Senior Communications Manager to support the Florida Department of Transportation (FDOT) District 4 Program Management Division.
This embedded position plays a key role in developing and executing communication initiatives that strengthen public awareness, stakeholder engagement, and community outreach efforts related to transportation programs and initiatives throughout District 4. The ideal candidate is a collaborative communications professional who thrives in a fast-paced environment and excels at translating complex information into clear, meaningful messaging for diverse audiences.
Key Responsibilities
Develop and implement strategic communication and public engagement initiatives supporting District 4 priorities.
Create and distribute communication materials including presentations, newsletters, website content, social media messaging, public notices, and educational resources.
Build and maintain strong relationships with stakeholders, local agencies, community organizations, media representatives, and elected officials.
Coordinate outreach activities, stakeholder engagement efforts, and public information initiatives.
Monitor community concerns and provide communication recommendations to leadership.
Collaborate closely with Program Management leadership, Public Information staff, and communications teams to ensure messaging consistency.
Support media relations and public facing communication efforts.
Participate in recurring meetings, provide progress updates, and contribute innovative communication strategies.
Ensure messaging aligns with District mission, vision, safety priorities, and organizational objectives.
Qualifications
Bachelor's Degree
Minimum two (2) years of transportation communications experience supporting a state or municipal agency OR professional experience in Communications, Public Relations, or Journalism.
Public Information
Community Engagement
Exceptional written, verbal, editing, and presentation skills.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Experience with digital communications, social media, websites, and public outreach initiatives.
Proficiency with Microsoft Office Suite, Microsoft Teams, SharePoint, Monday.com, or similar collaboration platforms.
Ability to work independently while effectively collaborating across teams.
Strong critical thinking, problem-solving, and relationship-building skills.
Technical Skills
Experience with:
Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
SharePoint and collaboration tools
PDF editing software
Video recording and editing software/equipment
Social media content creation and publishing
Preferred Qualifications
Transportation communications experience
Public agency communications experience
Familiarity with FDOT terminology and processes
Video production and editing experience
Bilingual proficiency (English/Spanish preferred)
Work Environment
Full-time embedded position supporting FDOT District 4 Program Management Division
Office-based work environment
Hybrid collaboration opportunities
Travel throughout Broward County for meetings, stakeholder engagement activities, and District events
Candidate must reside in Broward County
Join a team committed to delivering meaningful communication strategies that strengthen public understanding, engagement, and confidence in transportation initiatives serving Southeast Florida communities.