Community Relations Director

Job description

Do you have the heart of a connector and the mindset of a sales champion?
THRIVE AT BROW WOOD, a Thrive Senior Living LLC community, is looking for a dynamic, driven, and compassionate Community Relations Director to serve as the face and force behind our community's growth. This is more than a sales role-it's about building meaningful relationships, creating partnerships, and welcoming seniors home.
We're seeking a "hunter with a heart", a results-oriented sales professional who's passionate about changing lives through strategy, storytelling, and service.

What You'll Do (aka Your Impact)
• Own the occupancy strategy by developing and executing innovative sales and marketing plans that exceed community goals.
• Build referral pipelines by networking with healthcare providers, professional organizations, and local businesses.
• Create memorable experiences through high-impact internal and external events that showcase our community.
• Engage, educate, and inspire team members to be brand ambassadors and drive community visibility.
• Lead with purpose by ensuring every interaction leaves a positive and lasting impression on prospects and their families.
• Maintain CRM accuracy and deliver actionable insights through detailed tracking and reporting.
• Strengthen brand reputation through social media engagement, community presence, and consistent follow-up.

What You Bring to the Table
• A proven sales leader with at least 2+ years of successful business development experience-ideally in senior living, healthcare, or relationship-based industries.
• A master networker and relationship builder, comfortable with cold calling, presenting, and winning trust.
• A natural communicator with exceptional listening skills and a passion for connecting people to solutions.
• Self-motivated with a growth mindset-you thrive in fast-paced environments and are driven by purpose.
• CRM-savvy and organized, you understand how to work leads, track outcomes, and manage your funnel like a pro.
• Willing to roll up your sleeves-flexibility to attend events, work evenings/weekends if needed, and travel locally to grow your referral base.

Why Thrive? - The Perks of Being a TSL Team Member
At Thrive, we invest in people first. When you join our team, you become part of a culture built on values, innovation, and genuine care. Here's what you can expect as a Thrive team member:
• Comprehensive health benefits including medical, dental, and vision insurance
• Paid time off (PTO) and paid holidays to support work-life balance
• 401(k) retirement plan with company match
• Leadership development and growth opportunities-we promote from within!
• Employee Assistance Program (EAP) for mental health and family support
• Team member recognition programs and a vibrant, purpose-driven culture
• A chance to do meaningful work in a place where your voice matters and your impact is real

Preferred Qualifications:
• Bachelor's degree in business, marketing, healthcare, or a related field-OR equivalent combination of experience and education.
• Background in medical/healthcare sales, hospitality, or senior housing is a strong advantage.

Let's Grow Together
If you're ready to build a legacy, empower lives, and thrive alongside an inspiring team, this is the opportunity for you. At Thrive Senior Living, we don't just fill rooms-we build communities rooted in connection, compassion, and commitment.