Client Account Executive

Job Overview
The Account Executive serves as the primary execution lead for assigned service campaigns and communication channels. This role is responsible for end-to-end campaign management, ensuring seamless coordination across cross‑functional teams, adherence to timelines, and delivery of high‑quality, compliant marketing communications.

Responsibilities
Campaign Execution & Project Management

Serve as the primary point of execution for Client Services on all assigned campaigns and channels

Manage end‑to‑end campaign workflow, including intake, scheduling, data/file processing, proofing, approvals, and deployment

Track project progress and proactively identify and mitigate risks to timelines or deliverables

Client Management

Act as a day‑to‑day client contact for campaign execution, providing updates, timelines, and status reports

Coordinate with clients to determine data/file delivery dates and campaign requirements

Obtain and manage client approvals for creative, counts, and final deliverables

Partner with clients to align on campaign expectations, timelines, and changes throughout execution

Cross‑Functional Coordination

Lead kickoff meetings with internal teams (Creative, Data, Analytics, Digital, Lettershop, Call Center, etc.)

Coordinate closely with cross‑functional partners to ensure readiness for each stage of campaign execution

Facilitate clear communication across teams to ensure alignment on priorities, timing, and deliverables

Data, Creative & Quality Control

Write and/or review data specification documents to ensure accuracy and alignment with campaign strategy

Develop creative briefs and manage revisions based on client and internal feedback

Perform quality control (QC) on data files, print proofs, and email proofs to ensure accuracy, compliance, and brand alignment

Investigate and resolve QC issues, working with appropriate teams to implement timely solutions

Review and understand campaign audience logic, targeting criteria, and suppression rules

Qualifications

Strong project management and organizational skills with the ability to manage multiple campaigns simultaneously

Excellent communication and client management skills

Detail-oriented with strong quality control and problem-solving capabilities

Experience working with cross‑functional teams in a fast‑paced marketing or agency environment

Benefits

Paid Family Care for parents and caregivers for 12 weeks or more

Monetary assistance for Adoption, Surrogacy, Fertility, and pet adoption

Employee Assistance Programs and health/wellness reimbursements

Tuition assistance

Paid time off including flexible vacation, annual sick days, volunteer days, and holidays

Matching Gifts programs and flexible working arrangements

Work‑from‑anywhere program allowing up to 6 weeks a year in nearby Publicis Groupe offices

Business Resource Groups supporting multiple affinities and alliances

EEO Statement
Publicis Digital Experience is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Compensation
Compensation Range: $50,065 – $63,200 annually. The Company reserves the right to modify this pay range at any time. Temporary roles may be eligible for our freelancer/temporary employee medical plan and 401(k) plan after meeting specified criteria. Regular roles include medical coverage, dental, vision, disability, 401(k), and paid time off.

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