Sales Manager

Sales Manager
About Us
We’re a fun and fast-growing character & plush toy company that creates products designed to bring smiles and comfort to people of all ages. Our team is passionate about creativity, storytelling, and making every day a little brighter with our characters. If you love cute and playful things and enjoy working in a friendly, creative environment, this might be the perfect place for you!

Job Description
The Sales Manager is responsible for generating new business, maintaining customer relationships, and achieving sales and goal. This role involves presenting our products to new, current and potential buyers and ensuring customer satisfaction through excellent service and support.

Duties

Oversee local and regional sales, promotions and campaigns

Create marketing / sales plan

Identify emerging markets to find new sales opportunities

Recommend products or merchandise to help customers/buyers

Answer questions from buyers/customers and address concerns

Use excellent verbal communication and best practices in customer service when interacting with customers

Advise distributors and dealers on policies and standard operating procedures

Present new product ideas based on customers’ feedback

Develop and maintain relationships with key clients

Close deals and process payments

Work with product development and wholesale counterparts as needed

Cooperate with outsourcing sales representative

Plan and manage tradeshows or public events

Sales Requirements

Knowledge in Toys and or Gift (plush toys) is a plus

Determine monthly and annual sales plan by implementing marketing strategies and analyzing trends and results

Present sales report to management and forecast annual projections and/or expected sales volume and profit for existing and new products

Identify new business opportunities within the toy industry (retailers, distributors, and specialty stores)

Develop and maintain strong relationships with existing clients to increase sales and ensure reorders

Present current products to buyers highlighting features, benefits, and competitive advantages

Monitor market trends, competitor activities, and customer feedback to develop effective sales strategies

Negotiate price and terms to meet both company objectives and customer needs

Ensure timely follow‑up on leads, inquiries, and customer requests

Maintain professional and technical knowledge by attending meetings/trade shows

Will need to travel for meetings/trade shows

Must be able to communicate and transfer data to corresponding team

Must be organized and able to work in a fast‑paced work ethic/environment

Excellent communication skills

Contributes to team effort by accomplishing related results as needed

Qualifications

Bachelor's degree in Business, Marketing, or a related field (preferred)

Proven experience in sales, preferably in the toy, retail, or consumer goods industry

Strong understanding of the toy market, including trends and buying cycles

Excellent communication, negotiation, and interpersonal skills

Ability to build and maintain long‑term relationships with clients

Self‑motivated, goal‑oriented, and able to work independently as well as in a team

Proficiency in Microsoft (Word, Excel, PowerPoint) and Quick Book

Benefits

Medical, Dental and Vision (First day of the month following the completion of 90 days of employment)

Paid Time Off

Paid Holiday (including 2 Days Year End Holidays)

401K (Enrollment is available twice a year after completion one year + 1000 hours worked)

Schedule: In Office

Monday – Friday

9:00AM – 5:30PM

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