Commercial Sales Coordinator

About Us
Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. CE distributes leading HVAC and refrigeration equipment brands such as Carrier, Bryant, Payne, GREE and other brands, as well as a full-line of aftermarket parts, supplies and accessories. With approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada, and over 2,000 employees, our footprint and e‑Commerce platform allow us to provide customers with best‑in‑class service when they need it, and where they need it. Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision is to become a world‑class distribution company, achieving differentiation through relentless pursuit of service excellence. We embrace diverse experiences, backgrounds, knowledge and ideas that strengthen our teams and business. From retail locations to e‑Commerce and mobile platforms, our team has the tools to help you grow your career at Carrier Enterprise.

Commercial Sales Coordinator – HVAC Products
Location: Syracuse / West Caldwell / Manhattan

This hybrid position works in the office 3 days a week and at home 2 days a week.

Pay: $20 per hour to $28 per hour.

Job Summary
Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Commercial Customer Service Representative to support Commercial Sales with order processing and project management duties.

Supply support to Commercial Sales and sales in general with processing, including all aspects of order entry (e.g., sending POs to manufacturers).

Work with manufacturers to ensure orders are placed and shipped on time.

Update sales and customers with order acknowledgments, POs, and other job‑related information.

Coordinate with all CE departments and manufacturers to ensure orders are correctly placed and billed.

Secure all paperwork for jobs over $50K to ensure documents can be supplied after job completion.

Enter orders and engage in order/project management for Commercial Sales.

Provide post‑sales support to internal and external customers.

Track shipments and logistics to customer job sites for commercial equipment sales.

Interface with other departments, manufacturers, and customers on outstanding orders to ensure accurate processing of open POs based on commercial project timelines.

Establish and maintain good relations with customers by providing prompt and courteous service.

Qualifications

High School diploma or equivalent with at least 3 years of experience.

AA/AS degree with at least 2 years of experience preferred.

Benefits

Health Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance (Short‑term and Long‑term)

Employee Assistance Program (EAP)

Tuition Reimbursement & Professional Development

Paid Vacation & Sick time

Company Paid Holidays

401(k) plan with employer match

Employee Discount Program

Invitation to Apply
Full‑time and part‑time positions are available. To explore this opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers.

Equal Opportunity Statement
Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.

Carrier Enterprise offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).

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