Engineering Content Creator

Engineering Content Creator
About Kymeta
Kymeta revolutionizes satellite communications through Intelligent Communications Platforms (ICPs). Our electronically steered flat panel antennas enable seamless communications on‑the‑move. Kymeta solutions serve government, military, maritime, transport, and public safety clients worldwide, providing uninterrupted connectivity and spatial intelligence anywhere, anytime. With over 150 patents, Kymeta is shaping the future of global communications. For more information, visit kymetacorp.com

What We Need
We are looking for an Engineering Content Creator with a strong engineering and technical background to support the development of high‑quality, customer‑facing documentation. This role is embedded within the product lifecycle and involves close collaboration with hardware, software, and production teams. The primary focus is on collecting, validating, and structuring technical details, including hands‑on interaction with hardware and system‑level understanding—to serve as the foundation for installation, service, and troubleshooting documentation.

This position is based at our facility in Woodinville, WA and reports to the Senior Technical Communications Manager.

Key Duties and Responsibilities

Work hands‑on with hardware, tools, and assemblies on the production floor and in lab environments to understand installation, mounting, and service procedures

Assemble FRUs (Field‑Replaceable Units) and accessories to accurately capture real‑world workflows, precautions, and safety considerations in documentation

Collect, validate, and organize technical input from engineering, software, and production teams

Develop a strong understanding of system behavior, including software interactions, logs, and error messages that impact field operations

Translate technical details, system logs, and error conditions into structured drafts for installation instructions, FRU procedures, and troubleshooting guides

Provide clear technical input and troubleshooting content to support NOC, support teams, and customer‑facing teams

Collaborate with software teams to interpret system workflows and convert them into actionable troubleshooting guidance

Support product requirements development by ensuring documentation inputs are captured early and accurately

Prepare structured drafts for review and finalization by the Senior Technical Communications Manager

Ensure all outputs align with internal standards, guidelines, and approval processes

Skills and Experience

Experience in technical writing within an engineering‑driven environment (hardware/software systems, telecommunications, aerospace, or similar)

Ability to work hands‑on with hardware while understanding system‑level and software‑driven functionality

Strong ability to interpret logs, telemetry, and system outputs and translate them into practical troubleshooting documentation

Experience collaborating with cross‑functional teams, including engineering, software, and operations (e.g., NOC/support)

Excellent written communication skills with a focus on clarity, accuracy, and usability

Experience with structured authoring tools (e.g., MadCap Flare) and version‑controlled environments preferred

Strong attention to detail and ability to capture procedural accuracy and safety considerations

Ability to organize complex technical information and produce clear, structured drafts

Education
Bachelor’s degree in Engineering, Computer Science, or a related technical field (advanced degree in English or Communications not required)

Compensation
Kymeta is committed to fair and equitable compensation practices. In the spirit of pay transparency, the salary range for this position is $95,000 – $145,000. This is the full base salary range for the role. Hiring at the maximum of the range would be atypical, in order to allow for future and continued salary growth. Compensation packages are based on a variety of factors unique to each candidate, including but not limited to: skill set, years and depth of experience, certifications, and geography. The total compensation package includes an annual target bonus of 10%, stock options, and benefits listed below. We believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.

Benefits
We offer a competitive benefits package which includes:

Medical Plans: A choice between two competitive options

Flexible Spending & Health Savings Accounts

Vision & Dental

Life/AD&D

Employee Assistance Program

401k

Paid Time Off

Exempt employees: Flexible PTO and 12 paid holidays per year

Nonexempt employees: 15 vacation days, 7 sick days and 12 paid holidays per year

Equal Opportunity Employer
Kymeta is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex, sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

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