Marketing and Communications Specialist

The Panther Group is seeking a Marketing & Communications Specialist for a hybrid opportunity with a prestigious Boston-based university. This role is ideal for a communications professional who excels at translating complex information into clear, engaging content for diverse audiences. You'll play a key role in shaping communications for a large IT Services organization, developing content strategies, managing editorial calendars, and creating communications that help faculty, staff, and students understand and engage with technology initiatives—including emerging AI tools and services. If you're a strong writer, skilled storyteller, and experienced content strategist who enjoys collaborating across teams, we'd love to hear from you.

What You’ll Do
Content Strategy & Communications Planning

Develop and execute integrated content strategies that support organizational goals and initiatives

Manage editorial calendars across multiple communication channels

Plan, coordinate, and deliver content aligned with business priorities and audience needs

Support communications related to technology initiatives, digital transformation, and AI adoption

Advise stakeholders on messaging, content planning, and communication approaches

Writing, Editing & Content Development

Create clear, engaging content for:

Websites

Email campaigns

Newsletters

Digital communications

Internal communications

User-facing content and system messaging

Translate complex or technical concepts into accessible language for non-technical audiences

Edit and proofread content to ensure consistency, quality, and accuracy

Develop content supporting technology services, AI initiatives, and organizational programs

Digital Communications & Channel Management

Maintain and update web content and digital communication platforms

Support social media and digital engagement initiatives

Collaborate on multimedia content, graphics, videos, and digital storytelling projects

Monitor content performance and use analytics to improve engagement and effectiveness

Stay current with emerging communications, marketing, and AI trends

Cross-Functional Collaboration

Partner with technical teams, subject matter experts, and organizational leaders to develop accurate and effective communications

Support project communications, change management initiatives, and organizational announcements

Manage multiple projects and deadlines in a fast-paced environment

Contribute to strategic communications planning and continuous improvement efforts

Leveraging AI in Content Creation

Utilize AI tools to support:

Content creation

Editing and proofreading

Research and summarization

Workflow efficiency

Content optimization

Help communicate AI-related initiatives and best practices to the broader university community

Required Qualifications

Experience in marketing, communications, content strategy, public relations, or a related field

Exceptional writing, editing, and proofreading skills

Experience managing editorial calendars and content workflows

Strong ability to communicate complex information clearly and effectively

Experience creating content for websites, email communications, newsletters, and digital channels

Strong project management and organizational skills

Experience collaborating with multiple stakeholders and departments

Demonstrated comfort using AI tools as part of day-to-day content development

Ability to manage multiple priorities while maintaining high-quality work

Preferred Qualifications

Experience communicating about technology, AI, data, analytics, or digital transformation initiatives

Higher education experience

Experience with content management systems (CMS)

Familiarity with UX writing and web accessibility best practices

Experience with email marketing platforms and content analytics

Experience developing visual, video, or multimedia content

Ideal Candidate

An exceptional writer and editor

Customer-focused and collaborative

Highly organized and detail-orientedComfortable working independently and managing multiple projects

Curious about emerging technologies and AI

Adaptable in a fast-paced, evolving environment

Skilled at building relationships across diverse teams and stakeholders

Pay is $45.45-$50.35 per hour DOE

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