Senior Audio-Visual Technician Job at Franklin Templeton Investments in New York

Responsibilities

Provide onsite AV and video conferencing support for meetings.
Act as an escalation point for complex AV issues.
Troubleshoot audio, video, and control system problems.
Coordinate and support live meetings and events.
Manage Microsoft Teams Rooms and Zoom Rooms systems.
Perform maintenance and system health checks.
Partner with IT and Facilities on room technology standards.
Support large‑scale and hybrid events end‑to‑end.
Recommend improvements to tools and processes.
Qualifications

5+ years of AV and conferencing support experience.
Experience supporting executives and critical business meetings.
Advanced troubleshooting in live event environments.
Experience operating at a senior support level.
Proficiency with AV control systems (e.g., Logitech, QSC, Crestron).
Experience supporting enterprise conference‑room environments.
Strong communication and customer service skills.
Ability to manage stakeholders in high‑pressure situations.
Work Schedule & Location

Onsite in New York City. Ability to work early mornings and evenings as needed for special events.
Equal Opportunity Employer

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com.

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